Teleperformance

Outsourced customer experience management services

Business Development Representative - Taiwanese

Sales Development RepresentativePosted on Nov 5

Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

A Bachelor's degree or at least a Diploma, or equivalent, in any discipline.
Native-level Taiwanese speaking ability and the ability to read and write Taiwanese to support the required language.
B2-level English proficiency in reading, writing, speaking, and aural comprehension.
At least 3 years of B2B sales and business development experience in outbound sales in the IT industry.

Responsibilities

Manage a portfolio of assigned accounts or self-prospect to identify high-potential new-business and upsell prospects.
Execute daily outbound phone calls and emails, contact decision-makers, build rapport quickly, and assess their needs.
Explain technical products and solutions and their value propositions to businesses of different verticals and sizes, including how they address client needs.
Understand prospects' pain points, gather technical requirements, correlate business needs to available cloud security solutions through solution selling, and close sales opportunities.
Contact existing customers to pitch new ancillary products or increase their spend on products they currently use.
Develop and lead outbound campaigns from idea generation through the initial pitch and pipeline qualification.

Desired Qualifications

Knowledge of cybersecurity.

Qualifications

Education background:• Bachelor’s Degree or at least Diploma or equivalent in any discipline.

• Must be a Native Taiwanese speaker (Must be able to speak, read and write the required language to support)

• Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions

Work experience:

• Minimum 3 years B2B sales and Business development experience in outbound sales in IT industry

• Knowledge in cybersecurity will be an added advantage

Responsibilities

Responsibilities and Accountabilities

• Manage a portfolio of assigned accounts or conduct self prospecting to identify high potential prospects, both new business and upsell

• Execute daily outbound phone calls/emails, contact decision makers, build quick rapport and assess needs

• Explain technical products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs

• Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud security solutions (solution-selling) and close sales opportunities

• Reach out to existing customers to pitch new ancillary products or increase spend in products currently used

• Develop and lead outbound campaigns from idea-generation through to initial pitch and pipeline qualification

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size: 10,001+
Company stage: IPO
Headquarters: Paris, France
Founded: 1978

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