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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyPosted on Nov 3
InternshipSouthgate, MI, USA$20 - $23.75

About the Job

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Maintain regular and predictable attendance, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to ensure patient safety.
  • Look for ways to help people and do so in a friendly manner; notice and understand patients’ reactions and respond appropriately.
  • Use and understand verbal and written communication to interact with patients and colleagues, and use active listening by giving full attention, understanding points made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Use mathematics to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill a prescription.
  • Identify challenging patient or colleague interactions and choose the best course of action when faced with multiple options.
  • Remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and extend the body, arms, or legs to grasp items; perform repetitive finger movements; extend hands and arms in multiple directions; control precision when adjusting machines; and stoop to move items between low and high positions.
  • Maintain close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
  • Express or exchange ideas verbally and accurately convey detailed or important spoken instructions; receive detailed information through oral communication.

Responsibilities

  • Complete a comprehensive training roadmap focused on Key Learning Experiences that build aptitude in pharmacy operations.
  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create positive patient experiences by showing empathy and genuine care, serving patients at pick-up, drive-thru, and over the phone, offering immunizations and other services where appropriate, and resolving or escalating patient problems.
  • Offer counseling, field medical questions, and solicit patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete permitted inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Apply feedback, seek opportunities to expand clinical and technical knowledge, and contribute to a high-performing pharmacy team.
  • Remain flexible for scheduling and business needs and voluntarily travel to stores in the market to work shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and company policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, including immunizations and point-of-care testing, and voluntarily staff offsite clinics where permitted by law and supported by required training and certification.
  • Where permitted, complete additional licensure and training requirements under state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions and report adverse-reaction events as required by public health requirements.
  • Review and collect patient information and track and document information for each applicable patient.
  • Perform additional tasks as directed by a supervisor or manager.

Desired Qualifications

  • Have 1 or more years of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Be able to become immunization certified and, once state regulations are met, strive to provide patient immunizations.
  • Be able to work in the home store and across the market in other locations to meet business needs.
  • Demonstrate proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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