Lamons

Industrial sealing products manufacturer

Inside Sales Representative

Account ManagementConfirmed live in the last 24 hours

Full-timeFerndale, WA, USAIn-person

About the Job

Requirements

Strong understanding of B2B sales principles and business ethics.
Ability to learn and articulate Lamons products, applications, and competitive differentiators.
Working knowledge of pricing strategy, margin awareness, and account-based selling.
Ability to learn production processes and product flow in a manufacturing environment.
Strong problem-solving, conflict-resolution, and customer-service skills.
Excellent verbal and written communication skills.
Proficiency with customer relationship management systems; Salesforce is preferred.
Basic math skills, including conversions and measurements related to product dimensions.
High school diploma, GED, or equivalent.
Two years of previous sales or customer service experience.
Prolonged periods of sitting at a desk and working on a computer.
Ability to lift 15 pounds at times.

Responsibilities

Manage pricing structures and other account details in Salesforce in alignment with assigned customer accounts, volume commitments, margin objectives, and operating income goals.
Serve as a primary point of contact for existing customers, coordinating with Outside Sales, branch teams, and operations on order status, inventory availability, pricing, delivery schedules, and product specifications.
Proactively communicate changes to open orders, expediting needs, and potential new opportunities to Manufacturing, Inside Sales, and Outside Sales teams.
Support customer retention and account growth by identifying upsell and cross-sell opportunities within existing accounts.
Assist in resolving customer concerns and follow up to ensure timely resolution and overall customer satisfaction.
Develop and manage daily pricing strategies in support of customer contracts, project bids, and MRO agreements.
Review and price all requests for quotations, bids, and customer requests, ensuring accuracy, responsiveness, and alignment with customer requirements.
Collaborate with Outside Sales to communicate customer feedback, sales activity, concerns, and evolving account needs.
Work closely with engineering, quality, purchasing, and vendors to address regulatory requirements, technical specifications, and product or design changes.
Stay informed on Lamons products, industry standards, customer applications, and competitive offerings to support customer needs.
Review incoming sales leads and bid activity and report outcomes to the Inside Sales Manager or Branch Manager.
Coordinate purchased products with vendors and the purchasing department to support customer orders and delivery commitments.
Perform other duties as assigned.

Desired Qualifications

Bachelor’s degree in Marketing, Sales, Business, or a related field.
Three years of experience as an Inside Sales Representative in the petrochemical, PVF, renewable, distribution, or manufacturing industry.

Job Summary

The Inside Sales Representative supports and grows existing B2B customer accounts by delivering responsive service, accurate pricing, and solutions that align with customer needs and long-term partnership goals. This role works closely with Outside Sales, branch teams, manufacturing, and supply chain to manage day-to-day sales activity, support contract and project pricing, and ensure customer satisfaction across assigned accounts.

Job Duties and Responsibilities

Manages pricing structures and other account details in Salesforce in alignment with assigned customer accounts, volume commitments, margin objectives, and operating income goals.
Serves as a primary point of contact for existing customers, coordinating with Outside Sales, branch teams, and operations on order status, inventory availability, pricing, delivery schedules, and product specifications.
Proactively communicates changes to open orders, expediting needs, and potential new opportunities to Manufacturing, Inside Sales, and Outside Sales team.
Supports customer retention and account growth by identifying upsell and cross-sell opportunities within existing accounts.
Assists in resolving customer concerns and follows up to ensure timely resolution and overall customer satisfaction.
Develops and manages daily pricing strategies in support of customer contracts, project bids, and MRO agreements.
Reviews and prices all RFQs bids, and customer requests, ensuring accuracy, responsiveness, and alignment with customer requirements.
Collaborates with Outside Sales to communicate customer feedback, sales activity, concerns, and evolving account needs.
Works closely with engineering, quality, purchasing, and vendors to address regulatory requirements, technical specifications, and product or design changes.
Stays informed on Lamons products, industry standards, customer applications, and competitive offerings to effectively support customer needs.
Reviews incoming sales leads and bid activity and reports outcomes to the Inside Sales Manager or Branch Manager.
Coordinates purchased products with vendors and the purchasing department to support customer orders and delivery commitments.
Performs other duties as assigned.

Skills

Strong understanding of B2B sales principles and business ethics.
Ability to learn and articulate Lamons products, applications, and competitive differentiators.
Working knowledge of pricing strategy, margin awareness, and account-based selling.
Ability to learn production processes and product flow in a manufacturing environment.
Strong problem solving, conflict resolution, and customer service skills.
Excellent verbal and written communication skills.
Proficiency with CRM systems (Salesforce preferred).
Basic math skills, including conversions and measurements related to product dimensions.

Education

Required: High school diploma, GED or equivalent.
Preferred: Bachelor’s degree in Marketing, Sales, Business, or related field.

Work Experience

Required: 2 years of previous Sales or Customer Service experience.
Preferred: 3 years’ experience as an Inside Sales Representative in the Petrochemical, PVF, Renewable, Distribution, or Manufacturing industry.

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times

Compensation and Benefits

Annual compensation based on experience: $50,000 - $67,000
PTO - Vacation and Sick Time
11 Paid Holidays
Medical, Dental, and Vision
401k with Match

About the Company

Lamons

Industrial sealing products manufacturer

Lamons is a manufacturer and distributor of industrial sealing and fastening products. The company produces gaskets, bolts, hoses, expansion joints, and related engineered components for demanding process environments. It serves energy, chemical, petrochemical, power, and other industrial operators and contractors. Its operating model centers on manufacturing and distribution locations supported by engineering, quality, inventory, and field sales. Teams work across manufacturing, engineering, quality, supply chain, warehouse operations, sales, and customer support.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Houston, TX
Founded: 1947

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