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Ardagh Group

Global glass and metal packaging manufacturer

Quality Supervisor

Quality EngineeringUpdated on Nov 14
Full-timeChicago, IL, USA

About the Job

Requirements

  • An associate degree or technical equivalent is required.
  • At least 1 year of experience in high-speed manufacturing is required.
  • Demonstrated ability to manage people and work hands-on in a lean environment.
  • Strong written and verbal communication skills and ability to communicate across the organization.
  • Ability to understand and apply basic statistics and specifications.
  • Ability to read, understand, and train others on procedures.
  • Willingness to travel up to 15%.

Responsibilities

  • Serve as the internal plant lead for daily quality operations and as the key backup to the Quality Manager.
  • Serve as the main Quality presence in the manufacturing area and engage in daily quality issue resolution.
  • Assist with daily product changeovers and equipment adjustments.
  • Facilitate action items from the morning production meeting.
  • Complete equipment overhaul setup and follow-up checks.
  • Assist the Production Supervisor with on-crew production issues and reporting.
  • Review data and verify that critical alarms and percent checks are completed in accordance with plant goals.
  • Monitor and report out-of-specification and out-of-control alarms.
  • Organize metal trials, collect data, and enter data.
  • Maintain the Metrology System in accordance with plant and corporate procedures.
  • Perform weekly gauge verifications, coordinate gauge servicing, and troubleshoot or repair gauge issues.
  • Manage customer and supplier complaint entries and provide root causes and corrective actions for complaints and Hold for Inspection events.
  • Follow up to verify corrective actions and confirm that correct Hold for Inspection procedures are followed.
  • Collect and submit customer samples and data, including Certificates of Compliance and Certificates of Analysis, as required.
  • Make customer visits and conduct Voice of Customer surveys as needed.
  • Monitor the customer Defective Material Report system, address issues, and acknowledge reports as needed.
  • Perform internal audits on ISO procedures and Safe Quality Food policies; prepare for customer, warehouse, and Safe Quality Food audits.
  • Lead supplier quality activities, including non-conforming supplier product and supplier complaints, complaint resolution and tracking, incoming shipment inspections, and material trial management, data collection, and approval.
  • Back up the Quality Manager when the manager is out of the plant and perform projects assigned by the Quality Manager.
  • Work off-shift and weekends as needed.
  • Participate in Continuous Improvement teams.
  • Train the workforce on procedures, gauges, and defect recognition.
  • Manage equipment issues in parallel with the Production Supervisor.
  • Lead Good Manufacturing Practice audits.

Desired Qualifications

  • Familiarity with can and end manufacturing and beverage industry packaging operations.
  • At least working knowledge of Lean and Six Sigma tools.
  • Good Manufacturing Practice, ISO, and Safe Quality Food audit experience and understanding of Safe Quality Food and ISO 9000 standards.
  • An undergraduate degree.
  • Intermediate Microsoft Excel skills.

About the Company

Ardagh Group

Global glass and metal packaging manufacturer

Ardagh Group operates as a global packaging supplier specializing in glass bottles, jars, and metal beverage cans for drinks and consumer goods. Its products are produced on large, integrated manufacturing lines around the world, allowing customers to source finished packaging in one place. The company grew through a series of acquisitions to expand from glass into metal packaging and to build a broad, multi-material packaging platform. Its goal is to be a top global supplier of packaging solutions by leveraging scale, diverse materials, and an efficient supply chain.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Luxembourg, Luxembourg
Founded
1932

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