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Atrium Health

Operates hospitals and care network

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeWinston-Salem, NC, USA

About the Job

Requirements

  • A current Medical Assistant certification from one of the listed certifying organizations is required: AAMA, NHA, NCCT, AMT, American Allied Health, NHCWA, NAHP, or NRMA.
  • Basic Life Support for Healthcare Providers certification issued by the American Heart Association is required.
  • Graduation from an accredited Medical Assistant program is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical record systems.
  • Ability to perform the physical activities required throughout the workday, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders.
  • Ability to lift 35 pounds without assistance; patient handling equipment and another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available.
  • Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
  • Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.
  • Ability to operate all equipment necessary to perform the job.

Responsibilities

  • Prepare and room patients for examinations by obtaining vital signs and gathering, documenting, and updating pertinent health information, including chief complaints, allergies, and medications.
  • Monitor and complete Clinical Integration and Quality Improvement measures, notifying clinicians of opportunities within the Medical Assistant's scope.
  • Perform laboratory procedures, including strep tests, wound cultures, and specimen collection, using aseptic technique and standard precautions and infection-control guidelines.
  • Assist physicians and Advanced Practice Professionals with procedures such as pelvic exams, allergy scratch testing, electromyography, cautery, and colposcopy.
  • Administer routine medications under physician or Advanced Practice Professional orders or approved standing orders and protocols, including immunizations, antibiotics, vitamins, and topical agents.
  • Follow through on procedure and test requests, pre-approved care algorithms, new appointment times, and referrals to other facilities or services; refer questions to Registered Nurses and physicians or Advanced Practice Clinicians according to scope-of-practice guidelines and relay information to patients as directed.
  • Communicate with physicians, Advanced Practice Professionals, and other healthcare team members to support clinic flow and adjust as needed; communicate accurate and timely information to patients.
  • Perform specialty-dependent basic and advanced clinical support tasks, as appropriate to demonstrated competencies and under clinical supervision, including suture and staple removal, laboratory procedures such as throat or nose cultures and drug screens, phlebotomy, electrocardiograms, spirometry, Holter monitor application, and prescription refills using approved protocols.
  • Provide care appropriate to patients' ages by applying knowledge of growth and development across the lifespan, assessing and interpreting information about patient status and age-specific needs, and following departmental policies and procedures.
  • Travel between gastroenterology departments in the Triad area as needed.

Desired Qualifications

  • One year of experience is preferred.
  • Excellent communication and interpersonal skills and the ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
  • Customer service skills that support a positive patient experience.

About the Company

Atrium Health

Operates hospitals and care network

Atrium Health is a nonprofit health system serving the southeastern United States with a network of hospitals, clinics, and care sites. It offers primary care, specialty care, rehabilitation, and cancer treatment across more than 1,400 locations, including 40 hospitals. Patients use MyAtriumHealth, a digital portal for scheduling and paying bills, and some care is delivered at home through programs like Levine Children’s. Its goal is to provide accessible, coordinated healthcare across its region while supporting patients with digital tools and broad services, differentiating itself by scale, nonprofit mission, and home-based hospital-level care.

Company size
10,001+
Company stage
Grant
Total funding
$31.6M
Headquarters
Charlotte, NC
Founded
1940

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