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Fairview Health Services

Nonprofit health system delivering comprehensive care

Director of Health Services RN - Assisted Living/Memory Care

Nursing & Frontline Patient CareUpdated on Nov 10
Full-timeEdina, MN, USANo salary listedIn-person

About the Job

Requirements

  • A vocational school education, training, or an associate degree is required.
  • At least 1 year of experience is required.
  • Must be a Registered Nurse with the Minnesota Board of Nursing.
  • Must hold Basic Life Support certification from the American Heart Association, Red Cross, or MTN upon hire.

Responsibilities

  • Oversee resident-centered care in Assisted Living by ensuring RN assessments and individualized resident care plans or service agreements are developed and implemented to support residents’ physical, mental, and psychosocial well-being, incorporating Honoring Choices (POLST) and the Resident Bill of Rights.
  • Ensure resident and family participation and education in care planning and service agreements, with appropriate documentation.
  • Plan, organize, direct, and implement the health care program, including staff placement consistent with scope of practice, medication administration, resident safety, and staff development.
  • Collaborate with Ebenezer administration to develop nursing policies and procedures reflecting current clinical practice, professional standards, and Ebenezer’s philosophy of care.
  • Evaluate and modify department goals, objectives, and organizational structure to provide health care services consistent with best practices.
  • Oversee compliance with applicable regulations, including Minnesota Board of Nursing, Minnesota State Home Care Licensure, HIPAA, OSHA, CLIA, and Medicaid.
  • Advise administration on nursing services and environmental safety, involving compliance specialists as appropriate.
  • Develop and participate in implementing a process to collect and analyze health services data, identify trends, resolve problems promptly, and evaluate corrective actions.
  • Participate in budget development and monitor budget compliance.
  • Prepare financial and statistical reports as requested.
  • Develop goals with nursing staff and hold them accountable for job responsibilities.
  • Support and encourage professional development of the leadership team.
  • Establish and monitor an effective staffing model and ensure efficient use of staffing resources.
  • Oversee services provided by care providers and ensure staff compliance with regulations and Ebenezer policies and procedures.
  • Establish ongoing training programs for nursing staff consistent with applicable local, state, and federal regulations.
  • Monitor employee satisfaction and lead development of employee engagement strategies.
  • Ensure 24-hour availability of an RN on-call.
  • Perform essential functions of any health care team member when required.
  • Ensure adequate tools, medications, supplies, and durable medical equipment are available to implement resident care plans.
  • Encourage collaboration with community resources to meet residents’ identified needs.
  • Ensure timely and accurate communication of resident care plan needs with internal departments, including dietary and billing.
  • Coordinate residents, families, physicians, consultants, community agencies, and institutions to facilitate safe transfers of care.
  • Ensure assessments are completed on time and physician orders are updated to validate care plans.
  • Support a marketing plan aimed at full occupancy by modeling, training, and coaching nursing staff in customer-service principles and practices.
  • Collaborate with the marketing team and assist with marketing and outreach initiatives, including referral-source visits, public speaking, and resident or family consultations.
  • Collaborate with the management team to develop and maintain a system for soliciting customer feedback and following up on concerns and suggestions.

Desired Qualifications

  • A bachelor's degree is preferred.
  • Three years of experience is preferred.

About the Company

Fairview Health Services

Nonprofit health system delivering comprehensive care

Fairview Health Services is a nonprofit health system in Minnesota offering a wide range of medical services through a network that includes community and academic hospitals, clinics, senior living, home health, rehabilitation, counseling, pharmacies, and benefit management. It operates through the M Health Fairview partnership with the University of Minnesota, linking care with research and training. Patients access care via a unified system across hospitals, clinics, home care, hospice, transportation, and employer solutions. Its goal is to expand access to high-quality, compassionate care by delivering comprehensive services across the care continuum, anchored in community needs.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Minneapolis, MN
Founded
1906

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