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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyConfirmed live in the last 24 hours
InternshipBloomfield Hills, MI, USA$20 - $23.75In-person

About the Job

Requirements

  • Be accepted into, or actively enrolled in, an Accreditation Council for Pharmacy Education-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Have regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Concentrate on tasks, pivot between tasks to meet patient and business needs, and confirm prescription information and label accuracy to ensure patient safety.
  • Actively look for ways to help people in a friendly manner, notice and understand patients’ reactions, and respond appropriately.
  • Use verbal and written communication to interact with patients and colleagues, and use active listening to understand others, ask appropriate questions, and avoid interrupting inappropriately.
  • Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill prescriptions.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet the physical demands of the role, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, precise machine adjustments, stooping, close visual acuity, lifting or exerting the stated forces, and accurately conveying and receiving detailed spoken instructions.

Responsibilities

  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-through, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create positive patient experiences through empathetic, personalized service at pick-up, drive-through, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Offer counseling, answer medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns to stock, and waiting-bin inventories.
  • Apply feedback and seek opportunities to expand clinical and technical knowledge to better assist patients.
  • Remain flexible to scheduling and business needs, contribute to a safe and inclusive team dynamic, and voluntarily travel to stores in the market to work shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and company policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, including immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where allowed by law and supported by required training and certification.
  • Where permissible, complete the additional licensure and training requirements under state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions, and report adverse reaction events as required by public health requirements.
  • Review and collect patient information and track and document it for each applicable patient.
  • Perform additional tasks as directed by a supervisor or manager.

Desired Qualifications

  • Have at least one year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Be able to become immunization certified; once state regulations are met, pharmacy interns should strive to provide patient immunizations as an essential pharmacist function.
  • Be able to work in the home store and across the market in other locations to meet business needs.
  • Be proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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