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Kessler Collection

Valet

Hotel Guest ServicesUpdated on Nov 11
Full-timeBeaver Creek, CO, USA$16 - $17 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required; experience in a hotel or related field is preferred.
  • A valid driver's license for the applicable state is required, with a clean driving record (zero points).
  • At least two years of driving experience is preferred.
  • Ability to drive standard and automatic vehicles.
  • Ability to stand during the entire shift.
  • Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to maintain confidentiality of information.

Responsibilities

  • Stand at attention at the hotel entrance.
  • Open doors and greet guests with a smile and friendly comment as they enter and exit the hotel.
  • Greet arriving vehicles, open doors for guests, assist with luggage to the curbside, and direct guests to the front desk or other areas as required.
  • Park guest cars according to departmental procedures, keeping vehicles and keys safe and secure and clearly tagging each vehicle.
  • Assist guests with directions and property information as required.
  • Assist departing guests with transportation as requested.
  • Retrieve valet vehicles efficiently, follow procedures to assist guests into vehicles, and load their articles, including luggage, as required.
  • Assist the Door Attendant in monitoring traffic in the porte cochere.
  • Keep the porte cochere clear of litter, water, oil, and other items that do not meet cleanliness standards.
  • Perform duties as required in related departmental positions, including Door Attendant, and remain familiar with their procedures.
  • Diplomatically handle or refer guest requests and complaints.
  • Implement safety or security procedures and immediately report possible situations.
  • Perform other duties as requested by management.

Desired Qualifications

  • Experience in a hotel or related field.
  • At least two years of driving experience.

About the Company

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