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Harlem Children's Zone

Breaks poverty cycle through on-the-ground programs

Director of Data

Data & AnalyticsConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$90k - $110k /yrIn-person

About the Job

Requirements

  • A bachelor's degree from an accredited college or university in data analytics, information systems, statistics, business, education, social sciences, public administration, or a related field is required; a master's degree is preferred.
  • At least seven years of progressively responsible experience in data management, analytics, performance management, program strategy, program operations, or a related field, including significant leadership responsibility.
  • Demonstrated experience leading data or performance strategy across multiple programs, departments, sites, or stakeholder groups in a complex organization.
  • Demonstrated experience directly supervising, coaching, and developing managers or senior data professionals, including performance management, goal setting, and accountability for results.
  • Advanced proficiency in Microsoft Excel and/or Google Sheets and strong experience with data visualization, dashboarding, and business-intelligence tools.
  • Experience with Salesforce or another enterprise customer relationship management or data-management system.

Responsibilities

  • Set and execute cross-portfolio data and performance strategy with the Deputy Program Officer, aligning it with organizational priorities, program goals, objectives and key results, and core metrics.
  • Establish portfolio-wide standards for data governance, metric definitions, data quality, reporting cadence, documentation, and accountability while accounting for program-specific requirements.
  • Provide strategic oversight of data integrity, completeness, timeliness, and consistency across Salesforce (Zora) and other approved systems.
  • Lead cross-portfolio data audits, reconciliation processes, root-cause analysis, and corrective-action planning, and hold leaders and data teams accountable for sustained improvement.
  • Identify systemic gaps, duplication, workflow inefficiencies, and reporting limitations and sponsor scalable solutions to strengthen data infrastructure and practice.
  • Advise the Deputy Program Officer and senior program leaders on data strategy, performance trends, emerging risks, and opportunities requiring leadership action.
  • Own the design and continuous improvement of cross-portfolio dashboards, scorecards, and executive reporting that provide visibility into objectives and key results, core metrics, milestones, and trends.
  • Lead analysis across programs and sites to identify patterns, performance gaps, outliers, emerging risks, and opportunities for improvement.
  • Translate complex quantitative and qualitative information into executive-level analyses, data stories, recommendations, and decision points for the Deputy and senior leadership.
  • Lead data strategy and preparation for monthly data walks, performance reviews, quarterly business reviews, strategic planning, and other leadership routines.
  • Partner with Managing Directors and Directors to establish targets, monitor performance, assess variance, identify root causes, and develop responsive action plans.
  • Commission and lead deeper analyses on priority questions from the Deputy Program Officer and ensure findings inform program strategy and resource decisions.
  • Partner with IT, Evaluation, and program teams to define business requirements and prioritize reporting enhancements, system improvements, integrations, and data solutions.
  • Support development of scalable dashboards, automated reporting, templates, and tools that reduce manual work and improve consistency, accessibility, and decision-making.
  • Oversee testing, implementation, documentation, adoption, and change management for new data processes and reporting solutions within the portfolio.
  • Stay current on relevant data, analytics, visualization, and performance-management practices and identify opportunities to strengthen portfolio capabilities.
  • Directly supervise Assistant Directors of Data, including goal setting, regular supervision, coaching, performance management, professional development, workload management, and accountability for results.
  • Partner regularly with Managing Directors to align data priorities, assess Assistant Director support, identify emerging portfolio needs, and ensure data strategy and services respond to program goals while maintaining consistent cross-portfolio standards.
  • Provide strategic and technical leadership to Assistant Directors of Data, strengthening their ability to lead portfolio-level data management, analysis, reporting, data quality, performance monitoring, and decision support.
  • Establish supervision, team meetings, portfolio reviews, and performance routines for Assistant Directors of Data to strengthen coordination, shared learning, accountability, and execution across portfolios.
  • Build the data literacy of Managing Directors, Directors, and other program leaders so they can interpret data, ask stronger questions, and use findings to manage performance.
  • Develop training, tools, protocols, and guidance that strengthen data ownership and accountability among program teams and data staff.
  • Lead high-priority data, performance-management, and continuous-improvement initiatives sponsored by the Deputy Program Officer from strategy through implementation and evaluation.
  • Establish governance structures, project plans, milestones, decision points, risk-management approaches, and accountability mechanisms for major initiatives.
  • Convene and lead cross-functional workgroups involving program leadership and organizational partners to resolve issues and advance shared priorities.
  • Use data to support organizational learning, program design, implementation monitoring, resource planning, and continuous improvement.
  • Represent the Office of the Deputy Program Officer in cross-organizational data and performance-management forums.
  • Perform other leadership responsibilities and special projects as assigned.

Desired Qualifications

  • A master's degree is preferred.
  • Advanced experience with Power BI, Tableau, or comparable business-intelligence and visualization platforms.
  • Experience supporting senior leaders with portfolio-level performance reporting, strategic analysis, and decision support.
  • Experience in youth development, education, nonprofit, social services, community-based programming, or another complex multi-program environment.
  • Experience with public-sector, funder, or contract reporting requirements and translating compliance requirements into sustainable operating practices.
  • Experience leading change management related to data systems, reporting practices, or performance-management processes.
  • Experience leading teams in a matrixed environment with direct and dotted-line reporting relationships.
  • Demonstrated ability to establish data-governance standards, strengthen data quality, and design reporting and performance-management systems.
  • Strong analytical and strategic-thinking skills, including synthesizing complex information, identifying root causes, assessing risk, and translating findings into actionable recommendations.
  • Demonstrated ability to lead complex cross-functional initiatives, manage competing priorities, and influence senior stakeholders without direct authority.
  • Communication, presentation, facilitation, and relationship-management skills.
  • Strong judgment, discretion, attention to detail, and commitment to accountability and follow-through.
  • Commitment to the mission and programs of Harlem Children's Zone and familiarity with issues affecting children, families, and communities served by HCZ.
  • Experience with Salesforce is strongly preferred.

About the Company

Harlem Children's Zone

Breaks poverty cycle through on-the-ground programs

Harlem Children’s Zone coordinates a place-based set of programs across early childhood through adulthood in Harlem to help children and families thrive. It operates directly through schools, community centers, and outreach to deliver education, career pathways, health and wellness, and family supports. Programs are integrated, meaning services at different stages coordinate for each family, rather than one-off initiatives. This approach distinguishes HCZ from peers by offering a wraparound, long-term support system in a single community, focusing on mobility and prosperity rather than only schooling. The goal is to break the cycle of intergenerational poverty by creating opportunities in education, work, and life for residents of Harlem.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1970

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