Application Engineer

Overview

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world’s visionaries and innovators in electronic design, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in wireless communications, 5G, automotive, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries.

We’re recognized as a Great Place to Work across the globe due to our robust culture and dynamic working environment. Our global team acts as “One Keysight,” using collaboration, inclusivity, and integrity to advance technology. We’re driven and curious, and we value all ideas, especially bold ones. And our strong culture extends far beyond our own walls. We leverage our corporate social responsibility framework to support our communities, nurture the next generation of engineers, and promote environmental sustainability. Our technical solutions – and our methods for creating them – help connect and secure the world. Learn more about what we do and how we do it.

About the Job:

Keysight Technologies is seeking a dynamic Application Engineer to provide technical expertise and support to EMEA customers in leading edge automotive Ethernet and Time-Sensitive Networking (TSN) test domains, based on not only well-defined industry standards but also those belonging to Keysight’s proprietary products and methodologies.

About the Team:

Be part of a highly specialized team of about 10 technical and application support engineers located mainly in Bucharest. This team has different profiles with expertise varying from L1->7, in areas such as hardware, OS, Linux, routing & switching, virtualization, data network / telco testing and monitoring.

Responsibilities

• Being an ‘constant customer advocate’ and providing advance level post-sales support to Keysight customers located primarily in EMEA
• Assists customers debug their automotive Ethernet devices, such as switches, bridges and endpoints, with a focus on Layer 2-3 behavior (switching, VLANs, L2 QoS and TSN features).
• Assists customers with operations, programming and configuration of Keysight hardware and software (including hardware and software upgrades, product installations and licensing issues)
• Coordinate across multiple fast-paced departments, including Sales, R&D and Quality Assurance to configure, debug and/or deploy Ixia/Keysight’s proprietary automotive Ethernet test equipment and solutions, including IxANVL and AVNU test suites.
• Comfortable working in customer labs and live test setups, analyzing Layer 2-3 behavior of the TCP/IP stack, including packet captures, packet errors, QoS prioritization, traffic shaping and scheduling, and time synchronization.
• Validates Layer 2 switching and QoS behavior of customer devices (VLAN, STP/RSTP, link aggregation, priority mapping, queuing and scheduling) against IEEE 802.1 standards.
• Supports customers running Time-Sensitive Networking tests, such as gPTP time synchronization (802.1AS), credit-based shaping (802.1Qav), scheduled traffic (802.1Qbv), frame preemption and per-stream filtering and policing (802.1Qci).
• Supports AVNU Alliance automotive Ethernet conformance and interoperability testing, and keeps up with updates to the test specifications.
• Triaging customer reported product failures and taking actions to resolve issues by investigating, analyzing and testing customer issues both live or in a lab environment with Ixia/Keysight hardware and software.
• Execute System/Sanity Tests on R&D builds to discover bugs a in new features prior to release deployment.
• Proactively eliciting feedback from Keysight customer base regarding product functionality and quality and communicating with Product Management and Development teams for integration in the form of actionable deliverables.
• Write detailed technical white papers and knowledge-based articles.

• Remaining steps ahead of cutting edge automotive networking and TSN technologies and new Ixia/Keysight product offerings.

• Always striving to achieve customer satisfaction and Support metric goals

Qualifications

• BS in Computer/Electrical Engineering or equivalent with focus on Internet/Networking domain; industry recognized certifications are desirable.
• TCP/IP networking background a requirement.
• Minimum 2-3 years’ experience with OSI Layers 2-3 protocols and technologies, including Ethernet switching, VLANs and L2 QoS.
• Experience configuring and troubleshooting Ethernet switches and bridges, and analyzing traffic with packet capture tools (e.g., Wireshark).
• Knowledge of Time-Sensitive Networking (TSN) concepts and IEEE 802.1 standards is a plus.
• Excellent English communication skills (written and verbal) and ability to work collaboratively
• Some travel as needed for training and business meetings

Nice to have Qualifications:

• Hands-on experience with automotive Ethernet (e.g., 100BASE-T1, 1000BASE-T1) and in-vehicle network architectures.
• Network certification (CCNA, CCNP or equivalent)
• Experience with IxANVL or other protocol conformance and interoperability test tools.
• Familiarity with AVNU Alliance automotive Ethernet test specifications.
• Scripting experience (e.g., Python) for test automation.
• Basic knowledge of clustering and containers
• Basic knowledge of routing protocols (OSPF,BGP,ISIS,MPLS)
• Unix/Linux experience

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***