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Publicis Groupe

Runs advertising and digital transformation services

Vice President - Community & Participation

Community ManagementConfirmed live in the last 24 hours
Full-timeNew York, NY, USAIn-person

About the Job

Requirements

  • At least 10 years of experience leading community, social, digital engagement, brand marketing, or creator ecosystems.
  • Demonstrated success building new capabilities, teams, or practices.
  • Deep understanding of internet culture, platform behaviors, online communities, and emerging social technologies.
  • Experience advising senior marketing executives and leading transformational client relationships.
  • Strong strategic thinking paired with executional instincts.
  • Ability to create new products, processes, and ways of working from the ground up.

Responsibilities

  • Define the vision, methodology, and operating model for Community Engagement.
  • Establish scalable frameworks for community strategy, participation design, governance, moderation, advocacy, and engagement.
  • Build and lead a high-performing team that supports clients across industries and platforms.
  • Develop proprietary products, playbooks, and tools that differentiate the offering and can scale across the Groupe.
  • Partner with Social Intelligence to translate audience signals into engagement strategies and ongoing community programming.
  • Create measurement frameworks that evaluate community health, participation, advocacy, loyalty, and business impact.
  • Stay ahead of emerging platform behaviors, internet culture, artificial intelligence, and community technologies to evolve the capability.
  • Advise senior clients on building enduring communities rather than transactional audiences.
  • Develop participation strategies that turn campaigns into ongoing conversations.
  • Design engagement ecosystems spanning owned communities, creators, social platforms, customer care, and brand advocacy.
  • Partner with creative teams to ensure every campaign has a clear participation strategy from inception.
  • Work alongside Creator Leads to activate creators as community builders.
  • Lead community responses around cultural moments, launches, partnerships, and issues management.

About the Company

Publicis Groupe

Runs advertising and digital transformation services

Publicis Groupe runs advertising, media buying and digital transformation services for companies that want to reach consumers, coordinate campaigns and improve their business systems. Its agency network includes creative and media specialists, while Publicis Sapient builds and modernizes the technology behind clients' operations. Epsilon adds customer data and marketing technology that connect brands with audiences and measure campaign results. Clients pay for consulting, campaign creation and execution, with production and media costs billed through alongside the group's service work. Founded in 1926, Publicis Groupe is headquartered in Paris, France.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1926

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