Full-Time

Assistant Branch Manager

Posted on 9/11/2025

First Service Bank

First Service Bank

51-200 employees

Provides local banking and loan services

No salary listed

Jacksonville, AR, USA

In Person

Residency within 30 miles of Conway, AR or willing to relocate.

Category
Finance & Banking (1)
Required Skills
Customer Service
Requirements
  • High School diploma or equivalent
  • 2+ years of banking experience
  • Strong analytical and problem-solving skills
  • Excellent communication skills, both verbally and in writing
  • Strong interpersonal skills
  • Strong sales lead generation skills
  • Expert negotiation and communication skills, both verbally and in writing
  • A driving focus on reaching sales goals
  • Dedication to integrity in all responsibilities and operations
  • Attention to detail and excellent organizational skills
  • Ability to prioritize workflow and meet deadlines simultaneously
  • A talent for meeting new individuals and serving the public
  • Good computer skills including a working knowledge of web-based technology
  • Residency within 30 miles of Conway, AR or willingness to relocate
Responsibilities
  • In the absence of the Branch Manager, manage and oversee all branch operations, fostering a positive environment and committing to the success of the branches and their associates
  • Acquire new customers by reaching out to existing and prospective clients to generate new business
  • Increase business income through the sale of products and services
  • Develop relationships with referral sources
  • Identify and capitalize on business opportunities
  • Actively participate in the local community

First Service Bank provides local banking and financing services in Arkansas, offering savings accounts and loans for individuals and businesses. Customers can open simple savings accounts or apply for home or business loans at any of the bank’s ten locations, with services available through its team of banking professionals. The bank emphasizes accessibility through its branches in Little Rock, Greenbrier, Clinton, Shirley, Yellville, Flippin, Mountain View, Maumelle, Conway, Saline County, and Dermott, and it operates under Equal Housing Lender and FDIC protections. What sets the bank apart is its long history of more than 50 years and its community-focused footprint, providing local expertise and multiple nearby branches to serve customers. The goal is to fulfill customers’ banking and financing needs so they can realize their dreams, whether that means saving for the future or securing funding for a home or business.

Company Size

51-200

Company Stage

Debt Financing

Total Funding

$20M

Headquarters

Greenbrier, Arkansas

Founded

1962

Simplify Jobs

Simplify's Take

What believers are saying

  • New Conway branch at 1485 Old Morrilton Highway boosts visibility with 130-foot flag.
  • Sooky Brigance hired March 10, 2026, expands real estate lending in Northwest Arkansas.
  • Billy Henry joined Conway Advisory Board March 18, 2026, adding healthcare expertise.

What critics are saying

  • U.S. Bank and Regions Bank undercut loan rates in Little Rock, eroding margins within 12 months.
  • Internal promotions create inexperienced staff errors in treasury and loans within 6 months.
  • Patriotic branding alienates progressives, losing share to Arvest Bank in 18 months.

What makes First Service Bank unique

  • Rewards Checking Accounts earn cashback on everyday spending for personal and business customers.
  • Operation Red, White and Brave Foundation matches donations to support veterans' needs.
  • New Conway branch features Toad Suck Ferry mural honoring local history and colleges.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Professional Development Budget

Tuition Reimbursement

Company News

First Service Bank
Apr 10th, 2026
First Service Bank announces promotion of Savannah Brown to Treasury Management Operations Specialist.

First Service Bank announces promotion of Savannah Brown to Treasury Management Operations Specialist. April 10, 2026 First Service Bank is proud to announce the promotion of Savannah Brown to Treasury Management Operations Specialist. Brown brings seven years of banking experience to her new role, having most recently served as a Universal Banker. Throughout her time at First Service Bank, she has demonstrated a strong commitment to customer service, attention to detail, and a passion for building meaningful relationships. Justin Zimmerman, Vice President of Retail Operations, shared his excitement about Savannah's promotion: "Savannah has consistently demonstrated a heart for serving others and a strong commitment to excellence. Her ability to build relationships and understand customer needs makes her a great fit for this role, and we're excited to see the impact she will have as she supports our business customers and communities." In her new position, Brown will support business customers by providing tailored Treasury Management solutions that improve efficiency and streamline operations. "I'm excited to build strong relationships with our business customers and help make their processes easier," Brown shared. "Every business is different, and I look forward to creating solutions that work best for each of them." A native of Conway and current resident of Clinton, Brown values the strong sense of community that First Service Bank represents. "I love working at First Service Bank because of the people and the strong sense of community," she said. "It's a place where you feel supported, valued, and encouraged to grow, all while helping make a real difference for our customers." Brown is especially excited about the opportunity to deepen relationships with local businesses and contribute to their success. "It's rewarding to know I can play a part in helping businesses grow and succeed," she said. "This role allows me to serve not just our customers, but our entire community." Outside of work, she enjoys spending time with her husband, Paden, and their two daughters, Rowan and Sawyer, who keep their family busy with travel softball and basketball. First Service Bank is honored to have Brown step into this new role and looks forward to the positive impact she will continue to make for customers and the communities the bank proudly serves. First Service Bank is a community-focused financial institution that provides exceptional banking services to its customers. With a solid commitment to community impact and customer satisfaction, First Service Bank, headquartered in Faulkner County, has operated for more than 60 years and has locations in Clinton, Conway, Dermott, Flippin, Greenbrier, Little Rock, Maumelle, Mountain View, Saline County, Shirley, and Yellville. For more information, visit firstservicebank.com. Let First Service Bank take care of your banking needs. Trust First Service Bank to serve you and make your financial dreams a reality. Call First Service Bank at (501) 679-8000 or visit your local branch.

First Service Bank
Apr 7th, 2026
First Service Bank announces promotion of Michaela Hudson to Accounts Payable Specialist.

First Service Bank announces promotion of Michaela Hudson to Accounts Payable Specialist. April 7, 2026 First Service Bank is pleased to announce the promotion of Michaela Hudson to Accounts Payable Specialist. Hudson, who has been with the bank for over three years, previously served as Executive Administrative Assistant. In her new role, Hudson will be responsible for processing accounts payable, including issuing payments via check, ACH, and direct deposit, as well as handling employee reimbursements. Her attention to detail and passion for working with numbers help ensure accurate and timely financial operations across the bank. Hudson was born and raised in Enola and still lives there to this day. She is married and has a daughter who will turn one in June. Hudson has completed college coursework and is currently pursuing a certification in payroll. Hudson shared that her favorite part of working at First Service Bank is the culture and team environment. "Working at First Service Bank has been a rewarding experience because of the strong culture, supportive team, and commitment to serving our community. It's great to be part of an organization that values both its employees and customers," she said. In her new role, Hudson is excited to continue supporting the bank's operations. "I've always loved working with numbers, and this position allows me to do that every day. I enjoy when things balance and come together. I look forward to helping ensure accurate, timely payments while supporting our teams and vendors, and contributing to the continued success of First Service Bank," she added. "Michaela has been an incredible asset to our team, and we are excited to see her step into this role," said Regan Holland, Administration Support Manager & Accounts Payable Manager. "Her attention to detail, strong work ethic, and heart for serving others make her a perfect fit for this position. We are confident she will continue to make a meaningful impact in supporting our teams and operations." Hudson also expressed appreciation for the bank's commitment to patriotism and service. "My husband and grandpa are Army veterans, so working for an organization like First Service Bank that takes pride in supporting our military community means a lot to me. If you see a big flag in the distance, chances are you're near a First Service Bank," she shared. First Service Bank congratulates Michaela Hudson on her promotion and looks forward to her continued contributions and service. First Service Bank is a community-focused financial institution that provides exceptional banking services to its customers. With a solid commitment to community impact and customer satisfaction, First Service Bank, headquartered in Faulkner County, has operated for more than 60 years and has locations in Clinton, Conway, Dermott, Flippin, Greenbrier, Little Rock, Maumelle, Mountain View, Saline County, Shirley, and Yellville. For more information, visit firstservicebank.com. Let First Service Bank take care of your banking needs. Trust First Service Bank to serve you and make your financial dreams a reality. Call First Service Bank at (501) 679-8000 or visit your local branch.

First Service Bank
Apr 6th, 2026
First Service Bank announces promotion of Nate Bartlett to Branch President and Senior Loan Officer.

First Service Bank announces promotion of Nate Bartlett to Branch President and Senior Loan Officer. April 6, 2026 First Service Bank is pleased to announce the promotion of Nate Bartlett to Branch President and Senior Loan Officer. Bartlett, who joined the bank over four years ago, previously served as a Commercial Lender and Business Development Officer in Conway. In his previous role, Bartlett was responsible for sourcing, underwriting, and booking new commercial loans, as well as growing the deposit base through both personal and business accounts. He also played an active role in networking and community involvement to strengthen the First Service Bank presence in the Conway market. "We're proud of Nate and all the hard work he has shown over the years," said Tom Grumbles, CEO of First Service Bank. "His leadership skills, heart for people and service, and passion for helping businesses in the Conway community make him the perfect fit to lead our Conway South branch. We're excited to see the continued impact he will make as he serves our customers and community." In his new position, Bartlett will oversee loan growth, deposit growth, and overall profitability of the Conway South branch, located at 540 United Dr. in Conway near Baptist Health Hospital. He will also continue building relationships throughout the Conway community to expand the bank's customer base and impact. He holds a Bachelor's degree in Communication from Arkansas Tech University and is currently attending the SMU Graduate School of Banking, with plans to graduate in June 2026. He and his wife, Jessica, have two children, Hayes and Kennedy. Bartlett shared that his favorite part of working at First Service Bank is the culture. "The culture that has been built here is special. First Service Bank was built on values that are clearly defined and reflected in how the bank operates, from executive leadership down to the branch level," he said. Looking ahead, Bartlett is excited about the opportunity to grow the Conway South branch. "I'm excited about helping expand our footprint so more people in the Conway community can experience First Service Bank and the exceptional service we provide. I'm grateful for the opportunity to serve as a leader and help guide our team in growth, community service, and continuing separating ourselves from the masses," he added. Bartlett also values the bank's commitment to giving back through its partnership with the Operation Red, White, and Brave Foundation. "Through this initiative, we've been able to serve veterans in meaningful ways. Because of the sacrifices they have made for our freedoms, we feel called to do our part." First Service Bank congratulates Nate Bartlett on his hard work and dedication and looks forward to his continued leadership and service in his new role. First Service Bank is a community-focused financial institution that provides exceptional banking services to its customers. With a solid commitment to community impact and customer satisfaction, First Service Bank, headquartered in Faulkner County, has operated for more than 60 years and has locations in Clinton, Conway, Dermott, Flippin, Greenbrier, Little Rock, Maumelle, Mountain View, Saline County, Shirley, and Yellville. For more information, visit firstservicebank.com. Let First Service Bank take care of your banking needs. Trust First Service Bank to serve you and make your financial dreams a reality. Call First Service Bank at (501) 679-8000 or visit your local branch.

First Service Bank
Mar 18th, 2026
First Service Bank announces Billy Henry to Conway Advisory Board.

First Service Bank announces Billy Henry to Conway Advisory Board. March 18, 2026 First Service Bank is pleased to announce the appointment of Billy Henry to its Conway Advisory Board. Henry currently serves as Corporate Director of Physician Enterprise at Conway Regional Health System, where he works closely with providers and clinic staff to lead operations and expand access to healthcare across the communities served by the system. A native of Wilson, Arkansas, Henry developed a strong work ethic early in life and has built a career focused on improving healthcare accessibility and strengthening local communities. In his role at Conway Regional, he plays an important part in supporting physicians and clinic teams while helping guide operational strategies that improve patient care and community health. In addition to his professional leadership, Henry remains deeply engaged in the Conway area. He previously served on the Greenbrier Chamber of Commerce Board of Directors and is committed to initiatives that strengthen the region and improve quality of life for those who live and work here. Billy is also committed to serving the Faulkner County community through his active service at Second Baptist Church in Greenbrier with his wife, Morgan, and their three children. He also spends dedicated considerable time to youth sports as he coaches multiple sports between all of his children. "Billy brings a valuable perspective to our Conway Advisory Board," said Robin Hackett, Chief Operating Officer of First Service Bank. "His experience in healthcare leadership and his heart for serving the community align perfectly with the mission of First Service Bank. We are excited to have his insight and passion as we continue to grow and serve the Conway area." As a member of the Conway Advisory Board, Henry will provide strategic insight and community perspective to help guide First Service Bank's continued growth and commitment to delivering superior service throughout the region. First Service Bank established its Conway Advisory Board to bring together respected leaders from across the community who share a vision for strengthening local businesses, supporting community development, and helping the bank better serve the people of Conway and the surrounding areas. First Service Bank is a community-focused financial institution that provides exceptional banking services to its customers. With a solid commitment to community impact and customer satisfaction, First Service Bank, headquartered in Faulkner County, has operated for more than 60 years and has locations in Clinton, Conway, Dermott, Flippin, Greenbrier, Little Rock, Maumelle, Mountain View, Saline County, Shirley, and Yellville. For more information, visit firstservicebank.com. Let First Service Bank take care of your banking needs. Trust First Service Bank to serve you and make your financial dreams a reality. Call First Service Bank at (501) 679-8000 or visit your local branch.

501 LIFE Magazine
Mar 15th, 2026
15 mar 2026 First Service Bank celebrates the opening of its new Conway branch.

15 mar 2026 First Service Bank celebrates the opening of its new Conway branch. By Mark Oliver A new landmark has risen over East Conway. It is a gleaming, two-story structure crowned by a 130-foot American flag that can be seen from every direction. For a part of town that has not seen new construction in years, First Service Bank's newest branch arrives not just as a bank, but as a symbol of renewal, pride and long-term investment in Faulkner County. The building itself tells a story that reflects the bank's character. From the moment visitors walk through the doors, they are greeted by a soaring two-story lobby featuring a large star set against red and white stripes in the ceiling. The bank's signature red, white and blue palette radiates throughout the space and creates a cohesive visual experience that brings its brand to life. "Patriotism is the essence of who we are," said Jon Patrom, Vice President of Marketing. "Each of our locations flies a large American flag out front, and it has become a large part of our identity. We have become known as the bank with the big flag." At First Service Bank, patriotism is more than just a design choice. It is a core value. In 2019, the bank launched Operation Red, White and Brave, a foundation dedicated to supporting veterans and their families through physical assistance and financial support. The bank matches donations dollar-for-dollar, helping fund veterans' surgeries, housing, honor flights to Washington, D.C., and more. "It is an honor to help the men and women who have served our country to protect the freedoms we hold so dearly," Patrom said. "Sometimes that means helping meet a financial need and other times it means stepping in with hands-on support, but it always comes from a place of gratitude and respect." Each First Service Bank location features a community-specific branding wall, and for Conway, the choice was clear. The wall features a custom mural painted by a commissioned artist honoring Conway's history through the Toad Suck Ferry, accompanied by a plaque titled "Crossing into Conway's Future." The message draws a parallel between the ferry that once carried people and goods across the Arkansas River and the bank's commitment to guiding customers with integrity and helping Conway move forward together. "Toad Suck is an iconic piece of Conway's story," Patrom said. "It represents connection, movement and growth. Those are all things that align with who we are." The artist also created additional pieces for the branch, including paintings that pay homage to Conway's three colleges and another featuring the city's well-known roundabouts. "Conway is such a great place to live, learn and raise a family and we wanted our branch to reflect that," Patrom said. "The branding wall is our way of honoring what makes this community unique while blending it with who we are as a bank." Beyond the visual appeal, the new branch represents a deeper commitment to Conway and the surrounding region. Although the building is new, First Service Bank is not new to Conway. The bank has operated two locations in the city for years and has served Arkansans for more than 60 years. "Where we were before was a little hidden," Patrom said. "We needed more room and wanted to build something that allowed us to further invest in our community. Now we are in a more prominent place to assist our customers." The new location at 1485 Old Morrilton Highway not only signifies the next step in a growth story that has been unfolding for decades, it also strengthens the bank's ability to assist families and businesses across the region. "Service is our middle name," Patrom said. "We are grounded in our faith and rooted in integrity. We want to support the communities we live in, whether that is helping build playgrounds or purchasing equipment for the city." First Service Bank's commitment to service extends far beyond its walls. "I have seen firsthand where our owner is out in the parking lot changing someone's tire," Patrom said. "More than anything, we want people to see that our brand of banking is about relationships. It is about standing beside people and bridging gaps where we can." Of the 150 employees across Arkansas, 90 work in Faulkner County. First Service Bank is also one of the few remaining banks headquartered in the area. Later this year, the bank will break ground on a major corporate office expansion in Greenbrier, further strengthening its presence in Faulkner County. Additional growth is planned in Benton and Bryant, building on recent openings in Maumelle and Little Rock and deepening its roots across the 501. "When we grow, our community grows," Patrom said. "That is something we are excited about. We want to be more than just an everyday bank. We are your neighbor, your friend and your coworker. We want to grow relationships, invest in businesses and help them thrive." The team is eager for the community to step inside and experience the space for themselves. "There has been a lot of excitement around town," Patrom said. "We are thrilled for people to come and see our commitment to serving our community and providing exceptional customer care." Mark Oliver is an award-winning sports broadcaster who has worked with 501 LIFE since 2012. He is the owner of XZero Sports and serves as play-by-play announcer for Fountain Lake High School and National Park College. Mark lives in Hot Springs with his wife, Hanna, and their three children Michael, Benjamin and River.

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