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Monarch

Behavioral health and substance use treatment

Direct Support Professional - Floater

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeAsheboro, NC, USAIn-person

About the Job

Requirements

  • A high school diploma is required.
  • A valid United States driver's license is required.
  • Experience working with children or adults with a mental health diagnosis, an intellectual/developmental disability, or a substance use disorder is not required.

Responsibilities

  • Assess each person receiving services for their hopes, dreams, and desires and provide support to facilitate their goals.
  • Support people in developing community relationships and connections with natural supports.
  • Assist people in participating fully in their communities and identify relevant community agencies, services, and supports.
  • Protect and promote the rights of each person, and assist with advocacy skills, advocacy efforts, and personal advocates.
  • Provide support for the emotional, physical, and medical needs of each person.
  • Educate people receiving services on work procedures, facility rules, policies, practices, and their rights.
  • Build positive, person-centered relationships that promote self-determination.
  • Provide input into assessments, planning, and development of individual plans.
  • Implement individual plans in accordance with service definitions and agency policy, and complete required documentation, including goal completion, outcome actions, incident reports, and timesheets.
  • Complete daily progress notes and communication logs, and maintain records such as attendance, check sheets, and production sheets.
  • Assist with household tasks, including housekeeping, meal preparation, laundry, shopping, lawn care, and vehicle cleanliness and maintenance.
  • Educate people on emergency procedures and personal safety, and address safety issues through activities such as fire drills, equipment inspections, and community safety procedures.
  • Supervise, educate, and monitor people receiving services in work settings, including community settings, vocational workshops, and day supports.
  • Maintain a safe work environment for employees and people receiving services by following safety procedures.
  • Provide coverage in-house or in the community as needed, including sleepovers in residential settings when required.
  • Drive and travel as required, and arrange or provide transportation for people receiving services.
  • Coordinate schedules with lead staff to use hours efficiently and meet individuals' needs.
  • Assist new and current staff with orientation, mentoring, and training.
  • Attend and participate in required meetings and training, and maintain required agency, state, and federal training certifications.
  • Comply with agency policies and procedures and applicable state and federal statutes and regulations.
  • Follow service-definition guidelines for the services provided.
  • Perform other relevant duties as assigned by a supervisor.

About the Company

Monarch

Behavioral health and substance use treatment

Monarch NC provides behavioral health services across North Carolina, including mental health and substance use treatment. They offer telehealth, crisis intervention, urgent care, and outpatient programs to deliver personalized care. Care is coordinated across multiple locations and access modes—clinic visits, remote telehealth, and crisis response—followed by structured outpatient support. Their goal is to improve tomorrow for clients by tailoring care and matching the right level of care to support recovery and mental health.

Company size
1,001-5,000
Company stage
Series A
Total funding
$23.9M
Headquarters
Albemarle, NC
Founded
1958

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