Technical Business Analyst

Req ID: 395315 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Technical Business Analyst - Hybrid to join our team in Rockville, Maryland (US-MD), United States (US).

Job Summary:

NTT DATA Federal Services is seeking a highly motivated and detail-oriented Business Analyst to support federal government clients in analyzing business processes, gathering requirements, and delivering technology and process improvement solutions. The ideal candidate will work closely with stakeholders, project teams, and technical resources to translate business needs into actionable requirements that drive mission success.

Job Duties: 

• Collaborate with federal agency stakeholders to elicit, analyze, and document business requirements.
• Conduct business process analysis, workflow assessments, and gap analyses to identify improvement opportunities.
• Develop and maintain business requirements documents (BRDs), functional requirements specifications (FRS), user stories, and process maps.
• Facilitate stakeholder meetings, workshops, interviews, and requirements-gathering sessions.
• Translate business needs into clear functional requirements for technical teams and system developers.
• Support Agile and Waterfall project management methodologies, including sprint planning, backlog refinement, and user acceptance testing (UAT).
• Analyze data and business metrics to support operational and strategic decision-making.
• Assist in the development of reports, dashboards, and presentations for executive leadership and project stakeholders.
• Participate in change management, training, and implementation activities for new systems and processes.
• Ensure project deliverables comply with federal regulations, agency policies, and security requirements.
• Collaborate with QA teams to validate system functionality against business requirements.
• Leverage AI-powered tools such as Microsoft Copilot, ChatGPT, Jira/Confluence AI, and Power Automate to support requirements gathering, user story creation, process analysis, documentation, and stakeholder communications while validating AI-generated outputs for accuracy and business alignment.

Basic Qualifications:

• Minimum 6 years of experience as a Business Analyst supporting IT, digital transformation, or business process improvement initiatives.
• Ability to obtain and maintain a Public Trust Clearance.

Preferred Qualifications: 

• Bachelor's degree in Business Administration, Information Systems, Public Administration, Computer Science, or a related field.
• Experience gathering, analyzing, and documenting business requirements.
• Strong analytical, problem-solving, and critical-thinking skills.
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Visio).
• Experience with requirements management and collaboration tools such as Jira, Azure DevOps, Confluence, or similar platforms.
• Hands-on experience using AI tools such as Microsoft Copilot, ChatGPT, Jira AI, Confluence AI, Copilot Studio, or Power Automate to support business analysis activities, automate repetitive tasks, and improve productivity.
• Excellent verbal and written communication skills.
• Ability to work effectively with cross-functional teams and government stakeholders.
• Experience supporting Federal Government agencies.
• Knowledge of Agile/Scrum methodologies.
• Certification such as CBAP, PMI-PBA, Agile Certified Practitioner (PMI-ACP), or Certified ScrumMaster (CSM).
• Experience with process modeling tools and techniques ( Visio, Lucidchart).
• Familiarity with federal compliance frameworks, including NIST, FISMA, and FedRAMP.
• Experience with data analysis and reporting tools such as Power BI, Tableau, or SQL.

NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $96,492 - $144,738. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. If the position offered in temporary, the position will not be eligible for incentive compensation. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.