Administrative Operations Support

Company description

Powered locally and aligned globally, Publicis Production EMEA Hub forms the regional backbone of Publicis Production. With over 1.200 talented professionals based in the Czech Republic, Bulgaria, Hungary, Poland, the UK, and Mauritius, we enable smarter, faster, and more connected content delivery for global brands. Our integrated capabilities include post and primary production, versioning, commerce, web development, CRM, and language services. As part of the global Publicis Production network, our mission is to transform production into a true growth driver. By combining tech, data, automation, and AI, we deliver intelligent content at scale. We are proud to power Publicis Groupe's ambition to build the world's best global integrated production offering.

Overview

We are looking for a professional, welcoming and highly organised Administrative Operations Support to join our company. You will manage front-desk operations, coordinate staff transport, support office logistics and contribute to an excellent internal and external experience. You will play an active part in creating a modern, efficient and people-focused workplace.

Responsibilities

• Manage visitor registration, access, and meeting room bookings, using digital tools where applicable.
• Maintain up-to-date contact lists, internal directories and front-desk procedures.
• Answer, screen and route incoming calls, emails and office visits promptly, professionally and accurately.
• Prepare professional correspondence, and communication materials.
• Support meeting and event logistics (room setup, and refreshments coordination,etc...).
• Coordinate the daily transport of staff (routes, timings, service provider liaison) and communicate changes promptly.
• Coordinate transport and logistics for corporate events, visits, workshops and internal functions.
• Organise business travel arrangements, and manage related expenses.
• Support the organisation and coordination of corporate events.
• Capture and escalate facility, security, health & safety or maintenance issues to relevant teams and follow up to resolution.
• Coordinate purchases and manage relationships with external stakeholders, ensuring timely delivery and compliance with company standards
• Provide flexible support on ad-hoc projects and priorities, adapting to a dynamic and evolving environment.

Qualifications

• At least HSC or equivalent. Additional training in Administration, Customer Service or Office Management is an advantage.
• Experience in reception/front-office, administrative support or customer-facing roles in a corporate/professional environment.
• Excellent communication skills in English and French, spoken and written.
• Proficient in MS Office and collaboration tools.
• Able to coordinate logistics (e.g., staff transport, event-related movements) in a structured, efficient manner.
• Strong organisational skills. Able to multitask, prioritise and remain calm under pressure.

Additional information

• Opportunity to develop in a stable company with an established position in the market.
• Extensive range of online training courses in cooperation with reputable market partners.
• Opportunity to participate in international and local development projects and programmes.
• International working environment.
• Attractive package of non-wage benefit.
• Friendly and casual working atmosphere in a close-knit team filled with positive energy.