Philips

Makes medical devices and personal health products

E-commerce & D2C Manager

Business Development & PartnershipsConfirmed live in the last 24 hours

Full-timeTaipei City, TaiwanNo salary listedIn-person

About the Job

Requirements

A Bachelor's degree is required.
At least 10 years of experience with e-tailers, direct-to-consumer (DTC), and e-distributors is required.
A proven track record of driving e-commerce sales performance and achieving results is required.
Ability to lead e-commerce joint business plans is required.
Experience with campaign planning and performance tracking is required.
Familiarity with online paid media, both onsite and offsite, and AMS is required.
Ability to analyze data and initiate new business opportunities is required.
Problem-solving ability in a lean team environment is required.

Responsibilities

Establish short- and long-term e-commerce strategy and manage the Philips Shop in collaboration with external and internal stakeholders.
Optimize daily direct-to-consumer sales and achieve budgets, plans, and targets.
Achieve budgeted sales volumes, prices, and profit margins, and manage sales orders.
Drive sell-out, profitability, and growth of the e-commerce channel by continuously optimizing e-distribution, e-shelving, e-merchandising, and e-pricing.
Systematically analyze and report sales results, expectations, the market, competition, and trends, and propose improvements.
Monitor the customer experience and purchase path to improve purchase rates, and provide data expertise to deploy and adapt strategy.
Oversee procedures for handling and selling e-commerce merchandise.
Audit online sales channels to ensure policies, procedures, and standards are met; inspect products to ensure quality aligns with pricing practices.
Manage inventory control and loss prevention; ensure e-commerce-related loss prevention matters are reported, investigated, and corrected promptly.

Job Title

E-commerce & D2C Manager

Job Description

About Us
Philips Personalhealth consumer products including: electric toothbrushes, electric water flossers, electric shavers, hair dryers, beauty devices, etc.

About this role
Lead responsible for development / implementation of the eCommerce sales strategy for Philips, development and optimization of sales via digital channels.

Job Responsibility
- Establish clear short- and long-term e-commerce strategy and management of the Philips Shop, together with external and internal stakeholders
Optimize the daily sales (DTC) and realize the budgets, planning and targets
- Responsible for achieving budgeted sales volumes, prices and profit margin and accountable for managing the sales orders.
- Drive selling-out, ensure profitability and growth of the e-commerce channel by continuously optimizing the e-fundamentals, including e-Distribution, e-Shelving, e-Merchandizing and e-Pricing.
- Systematically analyzing and reporting of sales results, expectations, market, competition and trends to make proposals for improvement.
Monitor the customer experience and purchase path to improve purchases rate and provide data expertise to deploy & adapt the strategy.
- Oversees the proper procedures for handling and sale of ecommerce merchandise.
Audit online sales channels to ensure policies, procedures and standards are met. Inspects product to ensure the quality is line with pricing practice.
- Responsible for inventory control and loss prevention management. Ensure that all loss prevention matters are reported, investigated and corrected in a timely manner when related to ecommerce.

Required Qualifications
- Education: Bachelor's Degree
- Work Experience: At least 10 years' experience with E-tailer, DTC and E-distributor
- Proven track record of driving e-commerce sales performance and achieving
- Ability to Lead EC Joint business plans
- Campaign planning and performance tracking
- Familiar with online paid media(onsite & offsite), AMS
- Analysis data and initiate new business opportunity
- Problem Solving with lean team

Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

About the Company

Philips

Makes medical devices and personal health products

Philips makes medical equipment and software for hospitals and care providers, along with personal health products for consumers. Its hospital portfolio spans MRI and CT scanners, ultrasound, image-guided treatment systems and patient monitors, while Sonicare and Avent cover oral health and baby care. Clinical software connects medical images and patient data across care teams, and the company earns revenue from equipment, software, maintenance and consumer product sales. It works with health systems through long-term technology and service partnerships, including solutions for care at home. Founded in 1891, Philips is headquartered in Amsterdam, the Netherlands.

Company size: 10,001+
Company stage: Acquired
Total funding: $164.7M
Headquarters: Andover, MN
Founded: 1891

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