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Greptile

AI-powered platform analyzes reviews, automates responses

Senior Generalist Engineer

Full-Stack EngineeringConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA$200k - $300k /yr

About the Job

Requirements

  • A B.S. in Computer Science or an equivalent degree at undergraduate level or higher is required.
  • At least 4 years of software or DevOps engineering experience is required.
  • Experience with JavaScript or TypeScript is required.

Responsibilities

  • Solve challenging problems, including LLM memory, multi-language codebase indexing, and semantic search for large codebases.
  • Design, implement, test, and deploy full features.
  • Gather user feedback and iterate on features.
  • Drive ambiguous projects from initial design through launch and operation.
  • Own a core system or service and ensure its reliability as the company scales.
  • Improve security, reliability, and maintainability across the codebase.
  • Mentor other engineers and establish strong technical defaults.

About the Company

Greptile

AI-powered platform analyzes reviews, automates responses

Greptile helps businesses turn customer reviews into usable information. It collects reviews from customers, uses AI to analyze them for patterns, sentiment, and trends, and presents insights that guide decisions. It also offers an AI Review Replier that automatically writes empathetic, personalized responses to reviews so businesses can engage customers consistently without extra manual work. The platform is offered on a subscription basis with different tiers, from basic review collection to advanced analytics and premium AI responses. Compared to competitors, Greptile focuses on turning reviews into concrete actions and automating customer engagement with scalable, tiered pricing for retailers, online shops, and service providers. The company aims to help businesses understand what customers want, improve products and services, and boost customer satisfaction by making review management easier and more impactful.

Company size
11-50
Company stage
Series B
Total funding
$79.9M
Headquarters
San Francisco, CA
Founded
2021

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