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roadsurfer

Campervan rentals, subscriptions, sales

Campervan Rental Station Manager

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeMainz, Germany€37k - €43k /yrIn-person

About the Job

Requirements

  • A completed vocational qualification or degree in a relevant area, or an equivalent qualification.
  • At least 1–2 years of professional experience, ideally in car rental, tourism, or related fields; career changers are welcome.
  • Initial team leadership experience is advantageous.
  • Strong service and customer orientation, with enjoyment of open and friendly communication.
  • A practical, hands-on approach and willingness to take on a varied role using pragmatic, solution-oriented approaches.
  • Very good German and English language skills.
  • A Class B driver's license.

Responsibilities

  • Build the station together with central specialist departments and the team, and ensure smooth daily operations.
  • Support the implementation and adaptation of existing standards and contribute ideas for improvement, including coordinating vehicle handovers and returns.
  • Maintain regular contact with roadsurfer teams in other countries and contribute to continuous process improvement.
  • Develop the team through structured onboarding, task planning, and regular feedback, while ensuring high service quality.
  • Recruit and build the station team.
  • Oversee the vehicle fleet at the station, maintain its condition, and coordinate closely with local service partners.
  • Advise customers on roadsurfer products, including myroadsurfer, abo, spots, and rent.

Desired Qualifications

  • Experience in car rental, tourism, or related fields is ideal.
  • Initial team leadership experience is advantageous.

About the Company

roadsurfer

Campervan rentals, subscriptions, sales

Roadsurfer provides campervan rentals, used-van sales, and a long-term subscription service for outdoor travel. Customers book ready-to-go camping packages from a fleet of modern vans and can enjoy unlimited mileage, flexible cancellation, and a free second driver; its roadsurfer spots platform connects travelers with private campsites listed by landowners. The company differentiates itself with a multi-channel model (rental, subscription, used sales) and a network of private, non-traditional campsites, plus a broad international footprint in Europe and North America. Its goal is to make outdoor travel easier and more scalable by simplifying booking and expanding locations.

Company size
501-1,000
Company stage
Debt Financing
Total funding
$157.9M
Headquarters
Munich, Germany
Founded
2016

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