HR Representative

Job Description

You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement. 

Current work authorization for Canada is required for all openings. 

The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway. 

Who We Are:

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years.  We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients.  As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. 

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

What We Do (The Team You’ll Be Part Of):

As a key member of the HR Services team, the HR Representative plays an integral role in delivering high-quality HR support. This position is responsible for a broad range of administrative, coordination, reporting, and analytical activities that help ensure accurate employee data management and the seamless delivery of HR services.

How You’ll Make An Impact:

• Act as the primary contact and troubleshoot issues for the HR Information System (HRIS)
• Prepare and maintain standard and ad-hoc reports on HR related activities.          
• Facilitate a wide range of HR transactions in collaboration with HR team members, including, but not limited to, the preparation, coordination, and processing of employee lifecycle events such as new hires, transfers, promotions, compensation changes, leaves of absence, and terminations/departures, employee correspondence and other employment-related documentation, ensuring accuracy, timeliness, and compliance with company policies and legislative requirements.
• Perform systems audit comparing information in HRIS with the data in the payroll system to ensure integrity of all employee data.
• Reconciliation of the Manulife benefit premium statements and process payments.        
• Manage and submit inSite Submission Forms to request updates to HR related information on the Fidelity intranet site (inSite).              
• Create, maintain, and update job codes and job profiles to support organizational and business requirements, partnering with key stakeholders to provide updates on a timely basis.
• Administer and distribute employee documents through DocuSign, including share plan documents, compensation plans, and other employment-related documentation.

What We Are Looking For:

• Completion of college diploma or degree preferably in Human Resources Management or equivalent experience
• Minimum of 1+ years’ experience working in an HR related function, preferably in financial services industry
• Experience using an HRIS system or other related applications.
• Experience using Workday (or equivalent HRIS tool) is a nice to have
• Experience with payroll, invoice management, accounts payable is an asset
• Completion of or working towards the CHRP or CHRL designation is an asset
• Bilingualism in English and French is an asset
• Exposure to employee relocation and immigration cases are an asset

What You Will Bring

• Strong written and verbal communication skills
• Knowledge of MS Excel, Outlook, PowerPoint and Word
• Strong organizational and time management skills
• Ability to adapt and work effectively in a variety of situations
• Strong Attention to detail
• Ability to learn new systems and apply knowledge to existing processes
• Ability to work within a fast-paced, deadline-oriented environment
• Ability to maintain confidentiality and demonstrate considerable use of tact, diplomacy, discretion and judgement.

Total Rewards That Reflect Your Impact 

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow. 

For this role, your total rewards include: 

• Base Salary and discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) ranges from $59,000 to $75,000 based on experience and qualifications
• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required. 
  

We offer market-aligned rates that recognize the specialized skills and agility required for this role.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting is for an existing vacancy within our organization.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process as well as an AI screening tool that assists in screening and assessing applications. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Some of the ways we’ll help you feel valued and supported as part of our team:

• Flexible working arrangements that vary based on role requirements
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation 

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected].

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•    Canada's Top 100 Employers 
o    Greater Toronto's Top Employers 
o    Canada's Top Family-Friendly Employers 
o    Canada's Top Employers for Young People 
  
•    Great Place To Work® Certified 
o    Best Workplaces for Inclusion 
o    Best Workplaces for Mental Wellness 
o    Best Workplaces for Today's Youth 
o    Best Workplaces for Women 
o    Best Workplaces in Financial Services & Insurance 
o    Best Workplaces in Ontario 
o    Best Workplaces with Most Trusted Executive Teams 

•    LinkedIn Top Companies in Canada
  
•    Human Resource Director (HRD) - Best Place To Work 
o    HRD - 5-Star Benefit Program 
o    HRD - 5-Star Diversity & Inclusion Employer 

Designations
•    Canadian Compassionate Companies – Certified 
•    Benefits Canada's Workplace Benefits Award - Future of Work Strategy 
•    TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting 
•    Canadian HR Reporter's Most Innovative HR Team