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Truvo

Local search and advertising in Belgium

Licensed Insurance Service Representative

Insurance Sales & AgencyConfirmed live in the last 24 hours
Full-timeRemote in USA$45k - $65k /yr

About the Job

Requirements

  • An active property and casualty license is required because the role handles live policies from day one.
  • Experience in personal-lines service, retention, or account management, including endorsements, billing, and cancellations, is required.
  • Comfort with new tools and artificial-intelligence-assisted workflows is required; coding is not needed.

Responsibilities

  • Own the service queue by handling endorsements, address and vehicle changes, driver additions, lienholder and mortgagee updates, identification cards, and proof of insurance end to end.
  • Prevent customer losses by addressing non-payment warnings, cancellations, and rate increases; re-shop coverage across carriers and rewrite policies as needed.
  • Manage renewals and escalations by reviewing renewals, identifying premium increases early, and resolving stuck items with carrier portals, underwriting, and billing.
  • Provide feedback on artificial intelligence agents to improve their performance, stepping in when judgment or a phone call is needed.
  • Follow up with carriers until requested work is completed.
  • Identify recurring problems and address their underlying causes.

Desired Qualifications

  • Multi-line experience, such as auto combined with home or renters.
  • Experience with carrier portals and comparative raters.
  • Experience in insurtech.

About the Company

Truvo

Local search and advertising in Belgium

Truvo Belgium Comm. V. focuses on local search and advertising across Belgium, offering consumers and businesses a way to connect through both print and digital directories. Its best-known product is the Gouden Gids (goudengids.be) along with other printed directories, helping people find local businesses and contact details. The product suite combines offline listings with online search to reach a national audience. The company’s long history—over 50 years under several names and in different countries—gives it an established position in the local advertising market. Compared with competitors, Truvo emphasizes a broad, nation-wide local directory presence and a track record spanning multiple generations, enabling advertisers to reach local customers through both traditional print and digital channels. The goal is to help people discover local businesses and for advertisers to reach local customers through clear, accessible listings.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Antwerp, Belgium
Founded
2011

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