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ASM Global

Operates and manages venues worldwide

Food & Beverage Service Manager - Spurs Club

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeSan Antonio, TX, USANo salary listed

About the Job

Requirements

  • At least 3 years of restaurant or club management experience in a culinary and hospitality-driven operation.
  • Ability to lead, motivate, and coach a service team, with a record of improving engagement and retention.
  • Ability to deliver high-touch, consistent, personalized service.
  • Working knowledge of wine, spirits, and beverage service, and proficiency with point-of-sale systems.
  • Current food handler or food protection manager certification and TABC certification, or ability to obtain them upon hire.
  • Availability to work evenings, weekends, holidays, and event days, including Spurs game days.

Responsibilities

  • Deliver warm, attentive, personalized service, and be present in the dining room and at the front door during peak periods.
  • Learn and recognize members, guests, and VIPs, and record preferences, occasions, and dietary needs so every visit feels personal.
  • Set, train, and audit steps of service across lunch, dinner, game-day, and special-event service.
  • Partner with the Membership and Private Events Manager to execute member events and private functions with precision.
  • Champion member feedback and service recovery, track recurring themes, and close the loop with the member and the team.
  • Lead, coach, and develop the front-of-house hourly team, and serve as a visible role model on the floor.
  • Assist the General Manager with interviewing, hiring, onboarding, scheduling, training, appraisals, and retention.
  • Deliver pre-shift meetings, ongoing training, and real-time coaching, and hold team members accountable with fairness and consistency.
  • Build morale through recognition and clear expectations, and develop future leaders from within the team.
  • Partner with the culinary team on menu knowledge, tastings, and line-ups so the service team speaks to the product with confidence.
  • Oversee beverage service, including wine, beer, spirits, and cocktails, bar standards, and responsible service.
  • Maintain the quality, cleanliness, and presentation of the dining room, bar, and event spaces, and coordinate service flow between kitchen, bar, and floor.
  • Ensure compliance with Texas alcohol laws and responsible service standards, including TABC certification for the team.
  • Uphold food safety and sanitation standards, and follow and refine standard operating procedures in line with Legends and Spurs Club standards.
  • Maintain member and guest confidentiality and discretion at all times.

Desired Qualifications

  • Private club, country club, fine dining, or luxury hospitality experience.
  • Familiarity with Club Essential or similar club management software.
  • Experience supporting private events and member functions.
  • Bachelor's degree in Hospitality Management, Business, or a related field, or equivalent experience.

About the Company

ASM Global

Operates and manages venues worldwide

ASM Global runs a global network of venues such as stadiums, convention centers, and theaters and provides end-to-end venue management services for owners. Its work covers daily operations, staffing, event booking, and marketing, supported by a fully integrated marketing platform that aims to boost revenue and improve attendee experiences. The company earns fees from managing venues and may share in profits from hosted events. Its client base includes municipalities, universities, and private venue owners, and its portfolio handles more than 20,000 events each year. What sets ASM Global apart is its large, worldwide footprint and the combination of two major industry players, creating a broad network and scalable operations, plus a centralized marketing platform that helps owners maximize event revenue. The company’s goal is to help venue owners operate successful, high-attendance events while growing revenue and expanding its global presence.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Los Angeles, CA
Founded
2019

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