Full-Time

Junior Customer Success Manager

Posted on 5/20/2024

Canonical

Canonical

1,001-5,000 employees

Provides enterprise Linux and open-source technologies


Junior

Remote in USA

Required Skills
Sales
Requirements
  • Customer-facing experience
  • Passion for technology, infrastructure, and Ubuntu
  • Excellent presentation skills
  • Strong organizational skills
  • Fluency in a language other than English (Japanese, Korean native encouraged)
Responsibilities
  • Supporting customers with ticket requests
  • Enriching documentation about problem-solving and onboarding
  • Driving campaigns targeting multiple customers
  • Identifying high potential and high-risk customers
  • Onboarding new customers and introducing them to products
  • Collaborating with Sales and Support
  • Engaging with customers to ensure risk identification
  • Collecting and formatting feedback for review

Canonical delivers Ubuntu, a widely used enterprise Linux, and a range of open-source technologies such as OpenStack, Ceph, LXD, MAAS, Kubernetes, Juju, and Ubuntu Core. These technologies are designed for reliability, flexibility, and efficiency across cloud and IoT environments, known for their security, scalability, and global community support.

Company Stage

N/A

Total Funding

$12.8M

Headquarters

null, United Kingdom

Founded

2004

Growth & Insights
Headcount

6 month growth

5%

1 year growth

17%

2 year growth

31%