Area Director

Area Director – Harlem (Rangel)

Location: Harlem, NY

Reports to: Senior Director

Property Overview: The Rangel campus consists of 984 units across eight 14-story elevator buildings. Building 6 contains a currently vacant 5,502-square-foot community space.

Portfolio Operations Oversight

• Oversee day-to-day operations of assigned properties through direct management of Community Managers
• Conduct regular site visits and inspections to assess physical condition, staffing, and resident experience
• Ensure corrective actions from inspections or audits are completed within established timeframes
• Serve as an escalation point for resident and operational issues that cannot be resolved on-site

Financial Performance

• Monitor property-level financial performance against budget for each property in the assigned portfolio
• Identify and address budget variances in partnership with Community Managers and Finance
• Support preparation of annual budgets and reforecasts for assigned properties

Compliance Oversight

• Ensure compliance with applicable housing regulations (HUD, LIHTC, Section 8, or market-rate requirements) across assigned properties
• Partner with the Compliance department on recertification timeliness and audit readiness for each property
• Monitor Fair Housing compliance and escalate concerns as needed

People Leadership & Development

• Coach, train, and evaluate Community Managers; support their professional development
• Partner with HR on hiring, disciplinary actions, and staffing decisions for assigned properties
• Foster a culture of accountability and service excellence across on-site teams

QUALIFICATIONS & EXPERIENCE

• Bachelor's degree preferred
• 5+ years of property management experience, including 2+ years overseeing multiple properties or staff
• Strong knowledge of affordable housing and/or market-rate compliance requirements
• Proven leadership and team development skills
• Proficiency with property management software and Microsoft Office

CORE COMPETENCIES

• Multi-property operational management
• Budget monitoring and variance analysis
• Affordable and market-rate housing compliance
• Team coaching and performance management
• Leasing and marketing strategy oversight
• Problem-solving and issue escalation

Work Environment & Physical Requirements

• On-site office and residential community environment
• Regular walking of the property and interaction with residents
• Ability to lift or carry up to 25 pounds occasionally
• Ability to sit or stand for extended periods

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Perks & Benefits:

• Medical, Dental, and Vision coverage Access to multiple medical plan options through our benefits partner, including PPO and HMO plans, allowing employees to choose coverage that best fits their needs.
• Flexible Spending Accounts (FSA) Pre-tax accounts available for eligible healthcare and dependent care expenses.
• 401(k) Retirement Plan Opportunity to contribute to a tax-advantaged retirement plan to support long-term financial planning.
• Paid Time Off & Holidays Competitive PTO program, including paid holidays, vacation, and sick time.
• Commuter Benefits Pre-tax commuter benefits available for transit and parking expenses.

Benefits offerings and employee contributions may vary by plan and are subject to change

New York Pay Range 95000 - 100000 USD