Full-Time

Independent EAP Counsellor

TELUS

TELUS

10,001+ employees

Telecommunications provider delivering internet, TV, mobile

No salary listed

Sydney, NS, Canada + 11 more

More locations: Grande Prairie, AB, Canada | Charlottetown, PE, Canada | St. John's, NL, Canada | Thompson, MB, Canada | Dieppe, NB, Canada | Fort McMurray, AB, Canada | Yellowknife, NT, Canada | Saint John, NB, Canada | Prince George, BC, Canada | Halifax Regional Municipality, NS, Canada | Fredericton, NB, Canada

In Person

Category
Medical, Clinical & Veterinary (1)
Requirements
  • A Master’s degree in Counselling, Psychology, or Social Work.
  • Current registration in good standing with your licensing body or professional association, along with valid professional liability insurance coverage.
  • Minimum of 5 years post-masters counselling experience across diverse populations.
  • Strong skills in short-term goal setting and solution-focused counselling approaches.
  • Confidence in managing high-risk cases, including clients at risk of harm to self or others.
  • Experience working with individuals, couples, and families, and familiarity with local community resources.
  • A professionally maintained private office for in-person sessions.
  • Fully registered Clinical Social Workers or Counselling Therapists.
Responsibilities
  • Provide solution-focused, short-term counselling to a diverse clientele facing a wide range of personal and work-related challenges.
  • Assess client needs, establish goals, and develop individualized strategies within the scope of their EAP coverage.
  • Create personalized, action-oriented plans to support clients in achieving meaningful outcomes.
  • Maintain accurate clinical records and documentation in alignment with TELUS Health’s clinical standards and protocols.
  • Collaborate effectively with TELUS Health’s internal EAP team to ensure seamless client care.
  • Adhere to professional, ethical, and confidentiality guidelines while complying with all relevant policies and regulations.
  • Stay current with best practices in mental health care and actively engage in continuous professional development.
Desired Qualifications
  • Opportunities to deliver specialized services (e.g., Work Support Program, post-trauma group interventions).
  • Access to clinical supervision, peer networking, and continuing education.
  • Flexible scheduling to manage your caseload on your terms.
  • Reliable bi-monthly billing cycle and prompt payments, including coverage for no-shows and late cancellations.

TELUS is a Canadian telecommunications provider offering internet, television, and mobile services to individuals and businesses. Its products work by delivering broadband internet, IPTV/TV services, and mobile connectivity through a mix of fibre and wireless networks, along with devices and equipment sold to customers. TELUS differentiates itself from competitors through its integrated approach across telecommunications, healthcare technology, and agriculture tech, leveraging its network infrastructure to support a broad set of solutions. The company also emphasizes sustainability and community engagement, including initiatives with Indigenous communities and efforts in reconciliation. The goal is to deliver reliable connectivity and technology-enabled services while expanding into health and agritech markets and maintaining a focus on social responsibility.

Company Size

10,001+

Company Stage

IPO

Headquarters

Vancouver, Canada

Founded

1990

Simplify Jobs

Simplify's Take

What believers are saying

  • Satellite-to-phone service launch by late 2026 captures Canada's remote and underserved markets.
  • TELUS Digital's Gerent acquisition strengthens enterprise CRM and agentic AI service offerings.
  • Business Connect AI features make enterprise communications accessible to mid-market Canadian businesses.

What critics are saying

  • BCE and Rogers' satellite partnerships erode TELUS's first-mover advantage in remote coverage.
  • CRTC MVNO access ruling mid-2026 enables competitors to undercut wireless margins significantly.
  • $1.5B junior subordinated notes at 6.625% constrain capex for 5G and AI expansion.

What makes TELUS unique

  • Sovereign AI Factory with cryptographic protection for regulated sectors like healthcare and finance.
  • Quantum teleportation over 30km commercial fibre enables long-distance quantum network infrastructure.
  • AI-powered Vision 360 addresses Transport Canada's school bus safety mandate by November 2027.

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Benefits

Hybrid Work Options

Flexible Work Hours

Paid Vacation

401(k) Retirement Plan

Professional Development Budget

Company News

The Associated Press
Mar 16th, 2026
TELUS and Fortanix launch Confidential AI solution with cryptographic protection on Canadian infrastructure

TELUS and Fortanix have launched a Confidential AI solution built on NVIDIA infrastructure, enabling Canadian organisations to train and deploy AI on sensitive data with cryptographic proof of protection. The solution, announced at NVIDIA GTC 2026, uses confidential computing technology to maintain encryption of data even whilst being processed by AI systems. The platform, hosted at TELUS Sovereign AI Factory, employs cryptographic attestation and secure key releases to create a verifiable chain of trust. Encryption keys are only released after successful verification of the trusted execution environment, ensuring proprietary models and sensitive data remain encrypted throughout training, fine-tuning and inference. The solution targets regulated sectors including healthcare, finance and government, where data exposure during AI processing has previously hampered innovation. It provides an auditable record that environments remain encrypted throughout the entire AI lifecycle.

iPhone in Canada
Mar 3rd, 2026
Telus invests in AST SpaceMobile for satellite-to-phone service launch by late 2026

Telus has signed a commercial agreement and taken an equity stake in AST SpaceMobile, joining the race to provide satellite-to-phone connectivity across Canada. The partnership aims to launch service by late 2026, enabling Canadians to use unmodified smartphones for calls, texts and data in remote areas without traditional tower coverage. The deal positions Telus alongside Bell, which partnered with AST SpaceMobile last year, both leveraging the company's BlueBird satellites. Rogers maintains a separate partnership with SpaceX's Starlink network. Telus is investing in ground-based satellite infrastructure to secure its position in the direct-to-cell market. The technology targets Canada's vast geography and remote communities, aiming to provide seamless coverage from urban centres to isolated regions using existing smartphones.

The Associated Press
Feb 13th, 2026
Photonic and TELUS achieve world-first quantum teleportation over 30km commercial fibre network

Photonic Inc. and TELUS have achieved a world-first quantum teleportation demonstration over existing commercial fibre infrastructure. The Canadian companies successfully transferred quantum information over 30 kilometres of TELUS' PureFibre network, teleporting data into a matter-based quantum processor capable of storing and processing information. Unlike previous demonstrations that relied solely on photonic qubits, this achievement completed the transfer to a remote processing node, a critical capability for long-distance quantum networks and commercial-scale quantum computers. Photonic used its Entanglement First architecture, combining silicon-based qubits with native telecom band photonic connectivity. The expanded partnership will pursue quantum-secure networking capabilities and commercial quantum solutions, from quantum data centres to nationwide encrypted networks. Vancouver-based Photonic employs over 150 experts developing commercial-scale quantum computers and networks.

The Associated Press
Jan 27th, 2026
TELUS and RingCentral expand Business Connect with AI features for Canadian firms

TELUS and RingCentral have expanded their partnership to integrate advanced AI capabilities into TELUS Business Connect, a cloud-based communications platform for Canadian businesses. The enhanced platform will be available in early 2026. The AI-powered features include an AI receptionist that handles calls and schedules appointments, a real-time AI assistant for conversations, AI-driven sentiment analysis for sales teams, and an omnichannel contact centre solution across 20-plus digital channels. The platform combines calls, messages and meetings on a unified system. The collaboration builds on a decade-long partnership between TELUS, which generates over $20 billion in annual revenue with more than 20 million customer connections, and RingCentral. The integration aims to make enterprise-grade AI technology accessible to businesses of all sizes across Canada.

Photonic Inc.
Jan 6th, 2026
Photonic Raises $180M CAD ($130M USD) to Accelerate Quantum Computing and Networking - Photonic

Photonic Inc., a global leader in distributed quantum computing, announced today that it has raised $180M CAD ($130M USD) in the first close of its latest investment round, led by Planet First Partners, with participation from new investors Royal Bank of Canada (RBC), TELUS, and others. This significant raise underscores strong investor confidence and the company’s rapid growth. Existing investors – including BCI and Microsoft – also returned for this round,