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Full-Time

Retail Operations Associate

Confirmed live in the last 24 hours

Dick's Sporting Goods

Dick's Sporting Goods

10,001+ employees

Retailer of sporting goods and apparel

Consumer Goods

Compensation Overview

$17 - $24Hourly

Entry

Santa Rosa, CA, USA

Category
Warehouse Operations
Operations & Logistics
Required Skills
Customer Service
Requirements
  • Prior retail sales, operations, maintenance, or customer-focused experience preferred
Responsibilities
  • Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience.
  • Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures; the backroom is organized and maintained so that merchandise is easily accessible in partnership with the Freight Flow/Operations Lead.
  • Uphold company merchandising and presentation standards.
  • Assist with the unloading of trucks, processing of freight, execution of transfers, RTVS, claims, freight processing, etc.
  • Fulfill the company-defined customer experience by completing all processes according to our service level standards.
  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
  • Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
  • Take an all-hands-on-deck approach to support the team across the store.
  • Perform other tasks as assigned by management.
Dick's Sporting Goods

Dick's Sporting Goods

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DICK'S Sporting Goods is a major retailer in the sporting goods sector, providing a variety of products such as sports equipment, clothing, and shoes. The company caters to a wide audience, including amateur athletes, fitness fans, professional teams, and outdoor enthusiasts, primarily in the United States. DICK'S operates both physical stores and a comprehensive online platform, generating revenue through the sale of its products. It offers financing options, like 0% APR for larger purchases, making it easier for customers to buy what they need. The ScoreCard loyalty program rewards customers for their purchases, promoting repeat business. DICK'S also prioritizes customer satisfaction with a Best Price Guarantee, ensuring competitive pricing. The company is dedicated to social responsibility, believing in the positive impact of sports on lives, and actively engages in community support and ethical practices.

Company Stage

IPO

Total Funding

N/A

Headquarters

Coraopolis, Pennsylvania

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • The extension of partnerships, like with the University of Tennessee Athletics and Synchrony, highlights DICK'S Sporting Goods' strategic growth and customer loyalty initiatives.
  • Opening next-generation stores, such as the 80,000 square foot location in Minneapolis, demonstrates the company's commitment to innovation and enhancing customer experience.
  • Strong financial performance, as evidenced by beating Wall Street targets, indicates robust business health and potential for growth.

What critics are saying

  • Economic uncertainties have led to a reduction in seasonal hires, which could impact customer service during peak shopping periods.
  • The recent cyberattack poses risks to customer trust and data security, potentially affecting the company's reputation.

What makes Dick's Sporting Goods unique

  • DICK'S Sporting Goods combines a strong physical retail presence with a robust online platform, setting it apart from competitors who may focus solely on one channel.
  • Their ScoreCard loyalty program and financing options like 0% APR through Affirm enhance customer retention and satisfaction, providing a competitive edge.
  • The company's commitment to social responsibility and community engagement, such as aiding Hurricane Helene victims, strengthens its brand image and customer loyalty.

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