Administrative Support Specialist

Job Description

ProSidian Seeks a Administrative Support Specialist - Battle Mountain District Office located in Battle Mountain, NV to support an engagement for a bureau of the Department of the Interior whose mission is to sustain the health, diversity, and productivity of public lands for the use and enjoyment of present and future generations. The Bureau of Land Management works to enhance the quality of life for all citizens through the balanced stewardship of America's public lands and resources. 

The ProSidian Engagement Team Members work to provide a variety of administrative and professional services for the purpose of supporting the Bureau of Land Management (BLM) offices located in Nevada.

Administrative Support Specialist - Battle Mountain District Office candidates shall work to support requirements for Administrative Support and provide a variety of administrative and professional services for the purpose of supporting the Bureau of Land Management office. These services include, but are not limited to, receiving incoming telephone calls, communicating with the public, handling inquiries, providing information to the public, money handling (selling maps to the public) basic computer use, process travel documents, submit purchase requisitions, process incoming and outgoing mail, and file routine paperwork. Additionally, the Administrative Support Specialist will be expected to display a high standard in dress, appearance, and professional conduct to include strong oral communication skills, written communication, and organizational skills.

Responsibilities of the Administrative Support Specialist will include, but is not limited to, the following:

• Provide written and oral information to the public regarding land status records, mining, recreation, horses and burros, map purchase, etc.
• Work closely with resource specialists to answer or obtain answers to inquiries pertaining to management issues.
• Receive incoming telephone calls and determines which inquiries can be handled personally and which ones, by their technical nature, must be referred to others.
• Conduct research necessary to respond to written or in-person inquiries, and when appropriate, refers complex technical inquiries to the proper sources of information
• Handle inquiries from internal and external customers.
• Sell mineral material and firewood permits, maps, National Park passes.
• Explain and interpret surface management, land status or wood-cutting area maps.
• Respond to difficult problems arising from contacts with the public. Many persons unaccustomed to dealing with public land and title matters are unable to coherently state their problems.  This requires the employee to ask probing questions in order to get a clear and accurate understanding of the information sought.
• Deal professionally, respectfully, and firmly with people demanding information and services beyond the capabilities and policies of the office.  When unable to respond, refer the person to the appropriate specialist.
• Perform inventory weekly/bi-weekly and re-stocks so that items are available at all times. All monies collected will be properly documented and processed following appropriate accounting procedures.
• Use automated computer systems to submit purchase requisitions, issue and process bills.
• Act as cashier to receive payments and balances cash drawer daily.
• Provide support with intake, sorting, processing and distribution of US Mail and/or other express mail/package delivery services.
• Provide administrative project support compiling, collating, organizing, preparing large documents for printing, distribution, and/or mass mailing.
• Become familiar with computer system calendar application in order to make, confirm and/or cancel internal reservations related to meeting room and/or vehicle availability.
• Provide basic audio/visual set up of video, phone, teleconferencing devices.

Qualifications

The Administrative Support Specialist - Battle Mountain District Office - Bureau of Land Management (BLM) shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position.  Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

• Must be able to communicate with the public effectively orally and in writing.
• Must be able to follow federal travel regulations to review and process travel documents.
• Must be proficient in MS Office.
• Bachelor's degree from an accredited university strongly preferred.
• Must have demonstrated experience working independently with minimal supervision and interest and commitment to international development.
• Must be comfortable with working on a number of different projects simultaneously.

TRAVEL:  Occasional travel may be required to attend meetings, events, site visits, or other training requirements.  Travel is coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations.

LOCATION:  Work shall be conducted at or in proximity to Battle Mountain, NV

• U.S.  Citizenship Required
• Excellent oral and written communication skills (This employer participates in the e-Verify program)
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
• May be required to undergo a background investigation.

Additional Information

As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.

CORE COMPETENCIES

• Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership – ability to guide and lead colleagues on projects and initiatives
• Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication – ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation – persistent in pursuit of quality and optimal client and company solutions
• Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• Organization – ability to manage projects and activity, and prioritize tasks

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OTHER REQUIREMENTS

• Business Tools –  understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
• Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
• Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
• Willingness - to constantly learn, share, and grow and to view the world as their classroom

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BENEFITS AND HIGHLIGHTS

ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That’s why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:

• Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
• Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
• Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
• 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
• Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor’s appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
• Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
• Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
• Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
• ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
• Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.
• Flexible Spending Account: FSAs  help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
• Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
• Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.

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ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply

ProSidian Consulting is an equal opportunity employer and considers qualified applicants foremployment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.

ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.

Furthermore, we believe in "HONOR ABOVE ALL"  - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work.

FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://www.ProSidian.com/ OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATION / RATES TO CAREERS @ PROSIDIAN.COM.

ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED.

Be sure to place the job reference code in the subject line of your email.  Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.