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Oak View Group

Sports venue management, development, and investment

Event Staff

Food Service & HospitalityConfirmed live in the last 24 hours
Part-timeBaltimore, MD, USAIn-person

About the Job

Requirements

  • Must enjoy working with and helping guests.
  • Must be able to stand for extended periods of time.
  • Must maintain a positive attitude while handling difficult situations.
  • Must be available to work most home basketball games, including weekends.

Responsibilities

  • Prepare the assigned section for guests by wiping down seats, identifying potential hazards, and reporting issues to a supervisor.
  • Welcome fans when gates open.
  • Scan event tickets and ensure the proper ticket is used for entry.
  • Assist fans in locating their ticketed seats.
  • Monitor for potential hazards and report incidents when they occur.
  • Monitor the assigned area for issues and opportunities to improve the fan experience.
  • Respond promptly and professionally to guest concerns and complaints.
  • Assist guests in ADA-accessible seating sections.
  • Enforce building policies and procedures to ensure a safe environment for guests.
  • Manage foot traffic flow for large crowds.
  • Check guest identification to verify age requirements for alcohol purchases.
  • Learn and follow the arena emergency evacuation plan to assist guests during an emergency.

Desired Qualifications

  • Experience in a hospitality or entertainment environment is preferred.

About the Company

Oak View Group

Sports venue management, development, and investment

Oak View Group (OVG) is a global advisory, development, and investment company focused on sports and live entertainment venues. It manages and develops venues (for example, Climate Pledge Arena in Seattle), guiding projects from concept to completion and operating with a real estate-centric approach. Its work spans advising professional teams and venue owners, investing in entertainment projects, and overseeing facility development and event management. Unlike peers that specialize in a single service, OVG combines strategy, development, and investment under one umbrella to improve the overall operation and experience of venues worldwide. The company’s goal is to raise the standard of sports and live entertainment venues globally by delivering better-managed, higher-quality spaces and experiences for fans, teams, and partners.

Company size
5,001-10,000
Company stage
Growth Equity (Venture Capital)
Total funding
$100M
Headquarters
Los Angeles, CA
Founded
2015

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