Oregon, USA+1 moreMore locations: Chandler, AZ, USA
Remote
Field ServiceEquipment Field Service
About the job
Requirements
A bachelor's degree in science or engineering and 1–3 years of experience in the semiconductor field are required.
Proficiency in Microsoft Office is required.
Experience installing, maintaining, repairing, or troubleshooting semiconductor measurement equipment is required.
Fluency in English is required.
Strong communication, reporting, and presentation skills are required.
Responsibilities
Confirm facility requirements before equipment installation.
Install or relocate SuperSizer series measuring tools and conduct regular preventative maintenance.
Identify and resolve component-level issues in Supersizer products to minimize downtime and prevent system interruptions.
Maintain accurate records and reports to facilitate coordination between Chroma and customers.
Ensure appropriate spare parts levels and perform periodic inventory counts.
Collect and analyze data and perform calibration on SuperSize series products.
Serve as the first point of contact for clients and collaborate with teams to understand customer needs and deliver tailored solutions.
Desired Qualifications
Mandarin fluency is a plus.
About Chroma ATE Inc.
Founded in 1984, Chroma ATE, Inc., has become a world leading supplier of Test, Measurement, Inspection and Automation Manufacturing Solutions is expanding our North America client base therefore is searching for a Field Service Engineer. We are expanding our team in North America and seeking a talented Field Service Engineer to join us in delivering cutting-edge solutions for semiconductor manufacturing. You will be working with the most prevalent companies in the world and support their growth development in FAB production and application.
Job Description
We are looking for an experienced Field Service Engineer to work with advanced semiconductor measurement equipment. This role goes beyond installation and troubleshooting; you will ensure optimal performance of our measurement tools and serve as the first point of contact for our clients. You will collaborate closely with various teams to understand customer needs and deliver tailored solutions.
Benefits
401(k)
401(k) employer matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance
Key Responsibilities
Client Communication: Confirm Facility requirement prior to equipment Installation.
Installation & Maintenance: Complete installation or relocations of SuperSizer series measuring tools and conduct regular preventative maintenance.
Troubleshooting: Identify and Resolve issues in Supersizer products at the component level to minimize downtime and prevent system interruptions.
Record Keeping: Maintain accurate records and reports to facilitate seamless coordination between Chroma and Customers
Inventory Management: Ensure Appropriate spare parts levels and perform periodic inventory counts.
Data Analysis: Conduct data collection, analysis, and calibration on Supersize series products.
Qualifications & Skills
Bachelor’s degree in science or engineering with 1-3 years of experience in the semiconductor field.
Proficient in Microsoft Office and strong communication skills.
Experience in installation, maintenance, repair, or troubleshooting of semiconductor measurement equipment