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Petco

Retail pet supplies, grooming, veterinary care

HR Generalist - Spanish Bilingual preferred

HR Generalist & Employee RelationsUpdated on Nov 13
Full-timeAtlanta, GA, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree or equivalent combination of education and experience is required.
  • A minimum of 3–5 years of progressive human resources experience is required.
  • Strong verbal and written communication skills are required.
  • Computer proficiency using Microsoft Office applications, human resources information systems, applicant tracking systems, time and attendance systems, and other human resources platforms is required.

Responsibilities

  • Act as the first-level support and investigator for employee relations issues, assess their severity, and partner with appropriate business partners on concerns with potential legal risk to facilitate appropriate action based on applicable practices, standards, guidelines, and regulations.
  • Provide the distribution center management team with guidance and interpretation on company policies, procedures, and practices.
  • Coordinate and co-facilitate annual benefits open enrollment meetings.
  • Provide general oversight of biweekly time and attendance processing and serve as a subject matter expert to coach, train, and guide distribution center management on various system platforms.
  • Collaborate with the distribution center human resources manager and management team on future staffing needs, prepare detailed analyses of turnover and other employee-related metrics, and share insight on trends and retention recommendations.
  • Partner with the distribution center human resources manager, management team, and talent acquisition to post and fill exempt and non-exempt positions; assist management with moving hourly candidates through the applicant tracking workflow; support onboarding for all new hires; and respond to requests for new or revised job classifications and develop job descriptions as needed.
  • Coordinate the workers' compensation process, including training distribution center management on reporting, participate in post-accident screening and investigations, and collaborate with risk management and distribution center management on return-to-work accommodations and claim management.
  • Respond to unemployment claims by assisting with collecting required information and participating as a company representative during routine hearings.
  • Participate in the talent assessment, performance review, and reward cycle, supporting the distribution center human resources manager and management team with process management and communication.
  • Audit and improve human resources and training systems to ensure compliance with administrative requirements.
  • Collaborate with the distribution center human resources team and human resources centers of excellence to identify best practices and improvements to policies, procedures, and processes to promote uniform practice across the distribution center network.

Desired Qualifications

  • At least 1 year of related experience in a distribution, retail, or manufacturing environment is preferred.
  • Bilingual Spanish and English skills are preferred.
  • Professional in Human Resources certification is preferred.

About the Company

Petco

Retail pet supplies, grooming, veterinary care

Petco is a comprehensive retailer in pet care, offering a broad range of products and services for pet owners through both online and physical stores. It sells pet supplies and also provides grooming, training, and veterinary care, with additional subscription-based delivery services. Revenue comes from product sales, service fees, and loyalty program memberships (Pals Rewards). The company differentiates itself by delivering a one-stop experience that combines retail, services, and a rewards program, supported by an omnichannel presence. Its goal is to be a trusted, convenient partner for pet owners by providing convenient access to quality products and essential pet care services while building lasting customer relationships through rewards.

Company size
10,001+
Company stage
IPO
Headquarters
San Diego, CA
Founded
1965

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