V

Vinfen

Health and human services for disabilities

Assistant Director of Employee Relations

Full-TimeDeadline 9/1/27
$95k - $105k/yr
Expert
Bachelor's
Cambridge, MA, USA
In Person
People & HRHR Generalist & Employee Relations

About the job

Requirements
  • A minimum of seven to ten years of HR manager experience in a high-volume recruiting and employee relations environment, preferably in human services or multi-site service.
  • A minimum of five years of supervisory experience.
  • A bachelor's degree in HR management, business administration, or a related field.
  • Knowledge of HR procedures and practices covering staffing and employee relations.
  • Familiarity with other HR functions, such as benefits and training.
  • Knowledge of Vinfen services and organization and management practices.
  • Knowledge of UKG, Virtual Edge, Excel, Outlook, and other business applications.
  • Knowledge of employment laws and regulations.
  • Organizational and communication skills.
  • Ability to work in a professional and confidential capacity.
  • Sensitivity to cultural, religious, racial, disability, and gender issues.
  • Participatory, collaborative, and facilitation skills.
  • Ability to balance many competing priorities.
  • Ability to lift at least 25 pounds using proper lifting techniques; operate a computer and office equipment; remain stationary 50% of the time as needed; bend, reach, file, sit, stand, and move around the facility; and speak, hear, and communicate with persons served, staff, and external representatives.
  • Specific vision abilities required include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Responsibilities
  • Supervise assigned HR Managers and Generalists, including hiring, directing, coaching, evaluating, and disciplining them, and ensure competency, adherence to HR best practices, and timely completion of job tasks.
  • Under the supervision of the Director of Employee Relations, review corrective action documents, investigations, and other written materials to ensure quality.
  • Monitor the productivity and quality of reports by reviewing spreadsheets, requisition reports, and other reports; ensure deadlines are met and work quality and thoroughness are maintained.
  • Provide consultation and support in implementing employee relations initiatives, such as staffing and performance management.
  • Provide guidance and support to operations management regarding human resources issues, including discrimination, harassment, performance, corrective action, and terminations; act as a coach for employee relations issues and seek assistance as needed.
  • Conduct or participate in employee investigations concerning alleged employee misconduct or neglect under the direction of the Director of HR.
  • Initiate and manage suspension and termination matters under the direction of the Director of HR.
  • Serve as the first point of contact for general employee questions concerning benefits, wages, training, supervision, and leave.
  • Perform recruitment and selection activities for various positions; coordinate with program management to determine job vacancies, job specifications, and salary levels.
  • Manage the relationship with Vinfen’s unemployment services vendor to support favorable unemployment claims experience and proper representation at hearings.
  • Lead, manage, and support special projects as assigned by the VP or Director of HR.
  • Perform other duties as assigned.
Desired Qualifications
  • Experience in human services or multi-site service is preferred.
  • PHR or SPHR credential is strongly preferred.

About the company

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

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Simplify's Take

What believers are saying

  • Vinfen added Melissa Shannon as vice president of policy and strategy on August 11, 2026.
  • Gateway Arts raised more than $120,000 in July 2026, strengthening donor-backed programs.
  • The Lowell Restoration Center gives Vinfen a visible, state-backed crisis-care platform through 2028.

What critics are saying

  • Massachusetts staffing shortages hit direct care roles; Vinfen faced layoffs or unpaid leave in 2026.
  • DMH contract dependence creates budget risk; the Lowell extension added only about $250,000.
  • The Commonwealth’s 2026 Skyline Drive case shows Vinfen’s landlord and placement ecosystem faces legal scrutiny.

What makes Vinfen unique

  • Vinfen operates Massachusetts and Connecticut community behavioral health, disability, and brain-injury services.
  • Restoration Center of Greater Lowell opened March 31, 2026 as 24/7 crisis diversion.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Pet Insurance

Paid Vacation

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Employee Referral Bonus

Employee Discounts