Salary Range: 85000 to 115000 (Currency: USD) (Pay period: per-year-salary)

WHAT YOU’LL GET TO DO

• Own all operational aspects of the fulfillment center for a given shift
• Partner with our People Experience team to recruit, train and develop your workforce for the fulfillment center
• Communicate goals in a timely manner to ensure your employees understand what’s important and how to do it – “the Whats, the Whys and the Hows”
• Ensure all associates get timely feedback on performance
• Drive operational goals for productivity, safety, quality and costs while seeking to identify areas of improvement
• Cross collaboration work with your fellow Fulfillment Center Operations Managers, Operations Strategy, Finance and People teams. These are your primary partners who help you and you help - we all succeed or fail together as a Grove team
• Drive the importance of a customer-first attitude with everyone in the warehouse
• Celebrate successes and acknowledge failures with specific solutions for improvement to the entire warehouse
• Ensure compliance to all required operating practices and safety practices
• Ensure a safe, clean, and professional fulfillment center
• Develop and mentor a team of supervisors and leads

WHO YOU ARE

• A Bachelor’s or MBA degree in, operations, engineering or a related field
• A minimum of 7 years of supply chain leadership experience in fulfillment or similar environment
• At least 3 years of experience as an operations manager or similar role in a large fulfillment center(s) where you have been managing 100+ employees that fulfilled e-commerce orders or equivalent
• You are an active and visible leader that spends a lot of time on the floor, so you have first-hand knowledge of how things work
• You are motivated by helping others succeed; being a coach is second nature and you are gratified by helping people reach their full potential
• You inspire and motivate the workforce in the good times and the bad times; the workforce trusts you to be honest
• You enjoy seeking out great behaviors to showcase them and publicly acknowledge people for them
• Superior communications skills! Y have the ability to break down complex strategies into easy to understand concepts.  In short, you enjoy talking with people and are thoughtful about how you do it
• You are metrics driven and can get insights from data.  You are an expert in taking these insights and identifying who needs help and who we should be using as an example of how to improve
• You’re extremely customer and employee-centric and are comfortable managing through ambiguity as well as conflict in order to balance short-term needs against the bigger picture and vision of where we’re headed
• Demonstrable experience in recruiting workforce
• Strong attention to detail; excellent follow-up routines (you’re very organized!)
• Previous experience in a highly mechanized/automated e-commerce operation a big plus

WHAT’S IN IT FOR YOU

• Competitive benefits - medical, vision, dental 
• Equity - shared success is core to our mission 
• Flexible Paid Time Off - we care most about results
• Free VIP membership and 25% employee discount
• Working for a company that believes that a small group of people can change the world for the better by creating products and funds initiatives that help the planet!