Housekeeping Manager - Floors
About the job
- At least 3 years of professional experience in a similar field.
- Practice of one or more foreign languages, with English required.
- Knowledge and practical use of computer tools.
- Curiosity and open-mindedness.
- Demonstrated ability to manage teams.
- Strong customer orientation.
- Availability, dynamism, responsiveness, and autonomy.
- A well-developed sense of detail.
- Ensure that rooms are perfectly prepared for all guests and transmit useful instructions through the established communication tools.
- Perform daily checks of the condition of common areas and public spaces.
- Check and renew the floral decoration in guest rooms in collaboration with florists.
- Assist room attendants, maids, valets, or linen staff when activity requires it.
- Ensure that all technical facilities made available to guests are functioning properly.
- Monitor the satisfaction of hotel employees and guests.
- Hire, train, motivate, supervise, and support the development of department members.
- Communicate effectively with other departments.
- Lead, coordinate, and manage the activities and team of valets, room attendants, and floor attendants assigned to the floor or floors in order to optimize results.
About the company
The Hongkong and Shanghai Hotels, Limited operates luxury hospitality and real estate assets, owning and running Peninsula-branded hotels in prime locations across Asia, the US, and Europe, with additional developments in London and Istanbul. It manages hotel operations and owns related commercial properties, clubs, and tourism assets to offer premium accommodations, services, and experiences. Its differentiators include a long history since 1866, a global collection of iconic Peninsula properties, and ownership of diverse assets like attractions such as The Peak Tram, enabling an integrated luxury brand experience. Its goal is to provide high-end hospitality and related real estate experiences while growing a portfolio of landmark properties and attractions that attract affluent travelers and investors.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Central and Western District, Hong Kong
Founded
N/A
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Simplify's Take
What believers are saying
- 1H 2026 profit returned to HK$23 million after a HK$289 million loss.
- Greater China RevPAR rose 29% and the US rose 16% in 1H 2026.
- Board-approved HK$2.1 billion renovations reinforce long-term pricing power and asset relevance.
What critics are saying
- The Thailand dispute over Peninsula Bangkok remains unresolved since 2019, threatening management rights.
- HK$2.1 billion renovations at Hong Kong and Tokyo will disrupt earnings through 2026.
- A weak China or Japan luxury cycle would crush returns at newly ramped hotels.
What makes The Hongkong and Shanghai Hotels unique
- The Peninsula brand still commands premium rates across Greater China, the US, and Europe.
- HSH owns irreplaceable trophy assets: Peninsula Hong Kong, Tokyo, London, and Istanbul.
- The Peak Tram and commercial properties diversify cash flow beyond hotel rooms.
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Benefits
- Flexible Work Hours
- Paid Vacation
- Bus transit reimbursement