Mediaocean is powering the future of the advertising ecosystem with technology that empowers brands and agencies to deliver impactful omnichannel marketing experiences. With over $200 billion in annualized ad spend running through its software products, Mediaocean deploys AI and automation to optimize investments and outcomes. The company’s advertising infrastructure and ad tech tools are used by more than 100,000 people across the globe. Mediaocean owns and operates Prisma, the industry’s trusted system of record for media management and finance, Flashtalking, the world’s largest independent ad server and creative personalization platform, as well as Protected Media, the MRC-accredited ad verification solution for brand safety and fraud detection. Visit www.mediaocean.com for more information.
What You Will Do:
Campaign Management is a key function within the business – it requires excellent attention to detail, the ability to manage the full life cycle of online ad campaigns and satisfy the demands of multiple stakeholders (media agency, creative agency, publisher) often to tight deadlines.
An awareness and understanding of online ad technology, the full trafficking process and the digital media landscape is vital. You are an energetic and friendly team player who can easily prioritize and multitask in our fast paced environment. Excellent communication skills along with an aptitude for new technologies will place you in good stead for this role.
Responsibilities will include:
- End to end campaign management from timeline management, campaign setup, delivery of adfiles / flashtalking ad tags through to troubleshooting and reporting
- Implement third-party tracking such as DFA or Atlas on behalf of agency partners
- Build out comprehensive Decision Trees (delivery rules) per client strategy
- Liaising regularly with internal teams as well as Creative Agencies, Media Buyers, Publishers and Media Owners to ensure smooth delivery of all aspects of campaign
- Handling multiple campaigns at any one time and meeting tight deadlines, while providing support to clients on Flashtalking systems
- Taking a pro-active lead in understanding potential problem areas and ensuring they are avoided or resolved
- Troubleshooting creative, site tagging and tracking issues that may arise throughout the process
- Identifying process inefficiencies and ways to improve operations workflow
- Provide monthly reports to internal finance team, work with clients or sales manager to actualize billing when applicable
Who You Are:
- A comprehensive understanding of MSOffice (especially Excel) and Internet technologies
- Exceptional oral and written communication skills
- An analytical mind capable of learning quickly and adaptive to change
- The ability to manage multiple projects concurrently
- Client facing experience with the ability to identify risks and effectively manage through issues
- Understanding of interactive media
- Strong analytical thinking and mathematical skills
- Strong project management skills
- Strong desire to contribute to a team
- Enthusiastic about technology and startup environment
- Minimum 6 months’ experience in online trafficking and ad operations, either agency or publisher
- A basic understanding of the Digital Media ecosystem
- Experience with Ad Serving platforms would be a bonus, particularly third-party ad serving tools, such as Flashtalking, DoubleClick, DFP, Sizmek, etc.
- Highly autonomous, self-directed and independent in both work and learning, with a desire to quickly learn and develop new skills.
- Proven customer service experience, with excellent communication skills both internally and externally.
- Exceptional attention to detail
- Effective time management, planning and prioritization skills
- Flexibility and adaptability in being able to take on new campaigns and advertisers with little notice or training
- Proven experience as a positive and helpful team member who actively contributes towards their team’s common goals.
- Familiarity with web inspection tools, such as Fiddler, Charles or Ghostery
Desired Skills:
- Demonstrated ability with HTML, Flash and other forms of technical code would also be a bonus
- Understanding or direct experience of how ad servers work (DFA, Atlas, Pointroll, Sizmek, etc)
Experience:
- 1-2 years of experience in digital media operations; client-facing/support positions at Internet publishers, interactive creative agencies or Internet media buying agencies (bonus points for those with Rich Media Vendor side experience)
Why Mediaocean?
- Competitive total compensation, including 401(K) employer match and financial wellness seminars
- Extensive medical, dental, and vision plan – Keep your family (or just yourself!) safe and healthy
- Flexible time off – In addition to our 14 company holidays, we provide open PTO to all U.S.- based Mediaocean employees. So take a sick day, vacation day, or mental health day
- Bonding Leave – After six months of employment at Mediaocean, mothers and fathers, including same-sex parents, can take job-protected, paid time off to bond with their child within the first 12 months of the child’s birth or adoption
- Insurance, Pet Insurance, employer matched Health Savings Account and Flexible Spending Accounts
- Professional development – Personalized development plan created with your manager, continuous internal and external trainings, official company-wide mentorship program, professional development rewards program, management, leadership, and function-specific training for top performance, education reimbursement
- Get rewarded for demonstrating Mediaocean values
- Active affinity-based groups – Form connections with similar peers in offices around the world. Groups include: Women at MO, Black Employees at Mediaocean (BEMO), Pride at MO, Mi gente (Hispanic/Latinx community), AAPI at MO, Parents at MO, International Enrichment, Language Lovers, Books & Beyond, DEI in Engineering, and Mental Health & Wellness, and Caregivers United
- Wellness opportunities – Free virtual yoga and abs and glutes classes, company-paid Headspace meditation app membership, company-wide steps challenges, complimentary snacks in-office
- Bikeshare program in select offices, (Divvy and CitiBike for Chicago and New York offices)
- All of these benefits/perks are effective on the date of hire
We would hate to miss out on your application because you do not meet every requirement – transferrable skills and education will also be considered, so please do not hesitate to apply!
Mediaocean recognizes our true strength and value shine when all our team members feel there is space in the conversation for their voices, thoughts, ideas, perspectives, and concerns. Mediaocean is committed to being an equal opportunity employer, and we consider all applicants regardless of their age, race, color, gender, sexual orientation, ethnicity, religion, national origin, disability, or veteran status.
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