All Accor

Global hotel management, franchising, loyalty program

Front Office Agent

Hotel Guest ServicesUpdated on Nov 11

Full-timeQuezon City, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

Graduate of Hospitality or a related course.
At least one year of experience in the same field.
Ability to work in a fast-paced environment.
Good communication skills.

Responsibilities

Process guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
Provide guests with accurate and relevant information and services in a meaningful way.
Upsell the hotel to guests whenever the opportunity arises.

Job Description

rocess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
Provides accurate and relevant information and services to the guests and delivers it to them in the most meaningful way
Up-sells the Hotel to guests whenever the opportunity arises

Qualifications

Graduate of Hospitality or any related course
With at least one (1) year in the same field
Can work in a fast phase environment
Good communication skills

Additional Information

Employee benefit card offering discounted rates in Accor Hotels worldwide
Develop your talent through learning programs by Academy Accor
Opportunity to grow within your property and across the world
Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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