Assistant Manager Banquets

Job Description

• Oversee the planning, coordination, and execution of banquet events, conferences, and special functions to ensure seamless service delivery
• Supervise and train banquet staff, including servers, bartenders, and kitchen personnel, to maintain high service standards
• Manage banquet budgets and pricing strategies to optimise revenue whilst maintaining profitability
• Develop and maintain strong relationships with clients, corporate accounts, and external vendors to secure repeat business
• Ensure compliance with health, safety, and hygiene regulations across all banquet operations
• Coordinate with the culinary team to customise menus and ensure food quality meets organisational standards
• Monitor inventory levels, equipment maintenance, and supplies to ensure efficient operations
• Handle client inquiries, special requests, and concerns with professionalism and promptness
• Prepare detailed event proposals, contracts, and post-event reports
• Conduct quality assurance inspections during events to guarantee guest satisfaction
• Manage staffing schedules and ensure adequate coverage for all banquet functions
• Liaise with other hotel departments (housekeeping, maintenance, front office) to ensure integrated service delivery
• Identify opportunities for process improvements and implement cost-saving measures
• Maintain detailed records of events, client preferences, and feedback for future reference

Qualifications

• Minimum 3-5 years of experience in banquet management, events coordination, or hospitality operations
• Proven track record of successfully managing large-scale events and conferences
• Strong knowledge of food and beverage operations, menu planning, and catering standards
• Excellent supervisory and team leadership skills with experience managing diverse staff
• Proficiency in banquet management software and hotel property management systems (PMS)
• Comprehensive understanding of health, safety, and hygiene regulations in food service
• Demonstrated ability to manage budgets, pricing strategies, and financial forecasting
• Strong communication and interpersonal skills with the ability to liaise effectively across departments
• Excellent organisational skills with meticulous attention to detail
• Ability to work flexible hours, including evenings, weekends, and special occasions

**Preferred Qualifications:**

• Hospitality management qualification or diploma from a recognised institution
• Certification in food safety and hygiene standards (or willingness to obtain)
• Experience working in luxury hotel chains or high-end banquet venues
• Proficiency in event management software and customer relationship management (CRM) systems
• Demonstrated experience in revenue optimisation and cost control initiatives
• Knowledge of multiple cuisines and catering service styles
• Experience in staff training and development programmes
• Strong problem-solving abilities and crisis management experience

Additional Information

WHAT IS IN IT FOR YOU:

• Come As You Are
• Work With Purpose
• Grow, Learn and Enjoy
• Explore Limitless Possibilities