Senior Vice President of Restoration
About the job
- At least 10 years of leadership experience in commercial building restoration, with deep industry and operational expertise across masonry, stonework, concrete repair, window and building sealants, stucco, and below-grade waterproofing.
- A proven track record of driving operational excellence, process improvement, and customer satisfaction.
- Expertise in developing strategic performance metrics that turn business challenges into actionable outcomes.
- Advanced analytical and problem-solving skills with the ability to inspire high-performing teams across multiple locations.
- Demonstrated capability to make data-driven decisions and lead strategic growth initiatives.
- Strong leadership communication skills with experience implementing comprehensive key performance indicators and performance indicators.
- A proven ability to build collaborative relationships across cross-functional teams and organizational levels.
- Ability to travel throughout the southeastern United States.
- Ability to adapt quickly to changing market conditions and organizational priorities.
- Ability to translate corporate strategy into local market execution.
- A track record of revenue growth paired with high safety standards and operational excellence.
- Extensive knowledge of building restoration scopes and specific original equipment manufacturer requirements, including brick and masonry, concrete, stonework, window and building sealants, below-grade waterproofing, and stucco.
- Experience with Salesforce and Microsoft Office Suite.
- Fluent spoken English.
- Ability to carry and load materials exceeding 50 pounds.
- Develop and execute the overall strategy of the restoration business line.
- Oversee and optimize the performance of company departments and profit centers.
- Develop and implement leading indicators to identify potential challenges proactively.
- Work with regional teams and corporate leadership to ensure operational excellence and strategic alignment.
- Manage and lead recruiting, hiring, and mentoring to build a talent pipeline supporting strategic regional objectives.
- Monitor department performance and identify strategic opportunities for improvement across the business line.
- Analyze operational issues, distinguish isolated from systemic challenges, and implement strategic solutions.
- Drive continuous improvement initiatives to enhance internal processes, operational efficiency, and customer experience.
- Establish strategic pricing models for bids and vendor relationships.
- Create and implement comprehensive best practices that drive organizational excellence.
- Assess and optimize labor resources and operational capabilities across the business line.
- Align service strategies and ensure consistent execution through cross-functional collaboration.
- Conduct strategic assessment tours of southeastern divisions to validate operational performance and strategic implementation.
- Lead performance review meetings to foster transparency, address challenges, and share strategic insights.
- Cultivate a culture of excellence, innovation, and customer-centricity.
- Develop and manage comprehensive budgets and resource allocation strategies.
- Provide executive leadership with detailed performance reports and forward-looking strategic recommendations.
- Lead comprehensive performance and job cost reviews to support strategic decision-making.
- Serve as a strategic technical advisor ensuring technical excellence and innovation across the business line.
- Spanish language proficiency.
About the company
Baker Roofing is a large commercial roofing contractor with 29 locations across the Southeast and Mid-Atlantic. It provides roofing services for commercial properties, including installation, maintenance, and repairs. The company works through on-site teams led by professional crews and emphasizes clear communication, honest partnerships, and a standard of work that lasts. Since 2025, every employee is an owner, aligning personal accountability with project quality and customer satisfaction. Baker Roofing differentiates itself by growing market-by-market rather than through acquisitions and by pursuing lifetime relationships rather than short-term deals. Its goal is to deliver high-quality roofing work that earns long-term trust and peace of mind for clients, employees, and the industry alike.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Memphis, Tennessee
Founded
1915
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Simplify's Take
What believers are saying
- 2026 hiring pages list dozens of openings, including leadership roles across nine states.
- Employee ownership strengthens retention and recruiting after the July 2025 ESOP launch.
- Digital automation from NeuraFlash improves dispatch, quoting, and field productivity immediately.
What critics are saying
- OSHA opened open inspections in Virginia, Tennessee, Florida, Maryland, and North Carolina in 2025-2026.
- A September 2025 Norfolk OSHA case carried a $8,390 serious citation contested through 2026.
- Repeated safety enforcement can block public-sector bids and trigger contract losses within months.
What makes Baker Roofing unique
- July 2025 ESOP made Baker Roofing 100% employee-owned across 29 locations.
- December 2024 NeuraFlash deployed Salesforce CPQ, Field Service, and MuleSoft integrations.
- Baker Roofing's 110-year brand and Southeast footprint signal durable contractor trust.
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Benefits
Paid Vacation
Paid Holidays
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Company Equity
Training Programs
Conference Attendance Budget
Company News
Baker Roofing earns GAF President's Club honors again. At Baker Home Energy, excellence isn't just a goal - it's a standard. Bakerhomeenergy is proud to announce that for the second year in a row, Baker Roofing has been named a GAF President's Club Award Winner, the highest distinction awarded to GAF Master Elite(R) Contractors. This recognition places Baker among the top echelon of roofing professionals in North America, reaffirming its commitment to delivering power, comfort, and better living through every roof Bakerhomeenergy install. What is the GAF President's Club Award? The GAF President's Club Award is reserved for Master Elite(R) Contractors who demonstrate exceptional performance, reliability, and service. Fewer than half of Master Elite(R) contractors qualify for this elite status, making it one of the most prestigious honors in the roofing industry. * Install a minimum number of complete GAF roofing systems that qualify for GAF's highest warranties. * Maintain consistently outstanding customer reviews. * Uphold rigorous standards in workmanship and professionalism. This award is not just a badge - it's a testament to its team's dedication to quality and customer satisfaction. Why GAF Master Elite(R) matters. Only 2% of roofing contractors in North America are invited to become GAF Master Elite(R) Contractors - and Baker didn't apply, Bakerhomeenergy were invited. This designation means: * Bakerhomeenergy offer GAF's strongest warranties, including the Golden Pledge(R) Limited Warranty, which provides up to 30 years of workmanship coverage. * Its team undergoes ongoing professional training to stay ahead of industry standards. * Bakerhomeenergy meet GAF's strict criteria for licensing, insurance, and customer satisfaction. When you choose Baker roofing, you're choosing a contractor trusted by the largest roofing manufacturer in North America. What this means for homeowners. Being a GAF President's Club member means Baker can offer homeowners: * Lifetime warranties on shingles and accessories. * 25-year workmanship coverage - 15 years longer than the industry average. * Peace of mind knowing your roof is installed by one of the best in the business. Whether you're replacing a roof, upgrading for solar integration, or preparing for seasonal weather, Baker's award-winning roofing team is here to protect your home with precision and care. Looking ahead. This back-to-back recognition from GAF is more than an accolade - it's a reflection of its whole-home commitment. From solar and battery storage to HVAC, water solutions, and now roofing, Baker continues to lead with integrity, innovation, and customer-first service. Ready to experience award-winning roofing? Call Bakerhomeenergy at 877.578.8080.
Baker Roofing Company has partnered with NeuraFlash to transform operations and elevate experiences in the roofing industry.