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Baker Roofing

Southeast/Mid-Atlantic commercial roofing contractor; employee-owned

Senior Vice President of Restoration

Business OperationsConfirmed live in the last 24 hours
Full-timeCary, NC, USANo salary listed

About the Job

Requirements

  • At least 10 years of leadership experience in commercial building restoration, with deep industry and operational expertise, including restoration involving masonry, stonework, concrete repair, window and building sealants, stucco, and below-grade waterproofing.
  • A proven track record of driving operational excellence, process improvement, and customer satisfaction.
  • A proven history of driving operational improvements and elevating organizational performance.
  • Expertise in developing strategic performance metrics that transform business challenges into actionable outcomes.
  • Advanced analytical and problem-solving skills, with the ability to inspire high-performing teams across multiple locations.
  • Demonstrated capability to make data-driven decisions and lead strategic growth initiatives.
  • Strong leadership communication skills and experience implementing comprehensive key performance indicators and performance indicators.
  • Proven ability to build collaborative relationships across cross-functional teams and organizational levels.
  • Ability to travel throughout the southeastern United States.
  • Flexible mindset and ability to adapt quickly to changing market conditions and organizational priorities.
  • Collaborative leadership approach aligned with organizational values and strategic objectives.
  • Ability to effectively translate corporate strategy into local market execution.
  • Track record of revenue growth paired with high safety standards and operational excellence.
  • Extensive knowledge of building restoration scopes and specific original equipment manufacturer requirements, including brick and masonry, concrete (structural and otherwise), stonework, window and building sealants, below-grade waterproofing, and stucco.
  • Experience with Salesforce and Microsoft Office Suite.
  • Must speak English fluently.
  • Ability to carry and load material weighing more than 50 pounds.

Responsibilities

  • Champion the Baker Fundamentals.
  • Manage and lead recruiting, hiring, and mentoring to build a talent pipeline that supports strategic regional objectives.
  • Comprehensively monitor department performance and identify strategic opportunities for improvement across the business line.
  • Develop and leverage leading indicators to proactively identify and address potential organizational challenges.
  • Systematically analyze operational issues, distinguish between isolated and systemic challenges, and implement strategic solutions.
  • Drive continuous improvement initiatives to enhance internal processes, operational efficiency, and customer experience.
  • Establish strategic pricing models for bids and vendor relationships that support broader business objectives.
  • Collaborate to create and implement comprehensive best practices that drive organizational excellence.
  • Strategically assess and optimize labor resources and operational capabilities across the business line.
  • Align service strategies and ensure consistent execution through cross-functional collaboration.
  • Conduct strategic assessment tours of southeastern divisions to validate operational performance and strategic implementation.
  • Lead performance review meetings to foster transparency, address challenges, and share strategic insights.
  • Cultivate a culture of excellence, innovation, and customer-centricity.
  • Develop and manage comprehensive budgets and resource allocation strategies.
  • Provide executive leadership with detailed performance reports and forward-looking strategic recommendations.
  • Lead comprehensive performance and job cost reviews to drive strategic decision-making.
  • Serve as a strategic technical advisor, ensuring technical excellence and innovation across the business line.

Desired Qualifications

  • Spanish language ability is a plus.

About the Company

Baker Roofing

Southeast/Mid-Atlantic commercial roofing contractor; employee-owned

Baker Roofing is a large commercial roofing contractor with 29 locations across the Southeast and Mid-Atlantic. It provides roofing services for commercial properties, including installation, maintenance, and repairs. The company works through on-site teams led by professional crews and emphasizes clear communication, honest partnerships, and a standard of work that lasts. Since 2025, every employee is an owner, aligning personal accountability with project quality and customer satisfaction. Baker Roofing differentiates itself by growing market-by-market rather than through acquisitions and by pursuing lifetime relationships rather than short-term deals. Its goal is to deliver high-quality roofing work that earns long-term trust and peace of mind for clients, employees, and the industry alike.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Memphis, TN
Founded
1915

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