General Manager


Posted on 5/21/2024

Blank Street

Blank Street

201-500 employees

Affordable coffee with app-based ordering

Consumer Goods


Edinburgh, UK

Required Skills
  • 3-4 years of experience leading operations in high-growth hospitality/consumer brands
  • Track record scaling and managing hospitality teams
  • Track record managing inventory and supply chain ordering
  • Highly effective interpersonal and communication skills
  • Hands-on and highly action-oriented
  • Excellent organisational skills and ability to perform under pressure and time constraints
  • Deep knowledge and interest in specialty coffee
  • Help hire and support a cohesive team of Baristas aspiring to be future General Managers
  • Ensure our baristas are working towards delivering on our company goals while maintaining our cultural standards
  • Develop meaningful ties with neighbourhood businesses and people to help grow local brand loyalty and goodwill
  • Maintain elite operating standards across your locations
  • Manage schedules and timeliness of the team
  • Learn and adhere to our product, service and brand training playbooks
  • Ensures all proper measures are in place to achieve the correct handling of product to retain its freshness and quality with both food and beverage
  • Implement and maintain systems to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
  • Maintains health standards at all times
  • Accurately measure and report end-of-day KPIs, inventory counts, and incoming/outgoing transfers between commissary supplies and the carts under your management
  • Assist the management team in creating and implementing strategies to grow our loyal customer base
  • Own the underlying P&L of each individual store under your management. Constantly diagnose areas of improvement and come up with creative solutions to drive better performance.

Blank Street Coffee provides an excellent working environment by blending technology and tradition in the coffee industry. At the core of its operations, the company leverages app-based ordering, pickup, and delivery alongside a robust customer rewards program, ensuring not only convenience for its customers but also an engaging and progressive workplace for its employees. This focus on accessibility and efficiency makes it a leader in the modern coffee retail space, offering team members a dynamic and fulfilling career experience.

Company Stage


Total Funding



Brooklyn, New York



Growth & Insights

6 month growth


1 year growth


2 year growth