Inside Sales Representative

Job Description

Summary

Inside Sales Representative supports the Sales teams in building a customer base for solar panel system installs.

Essential Job Functions

• Contact potential customers by telephone to promote the PosiGen value proposition
• Explain the benefits of the PosiGen solar power and energy efficiency program to potential customers
• Adhere to and deliver scripted sales material, program and promotional pricing details over the phone
• Meet and exceed required performance metrics, including results and activity requirements
• Accurately qualify homeowner’s for solar power and set future in-home appointments for further information with outside sales representatives
• Answer inbound telephone calls from potential customers who are responding to advertisements
• Contact customers to follow up on initial interactions

Qualifications

Competencies

• Excellent communication skills
• Ability to communicate with customers in a professional and friendly manner
• Ability to transfer enthusiasm and confidence over the phone
• A ‘no hesitation’ attitude towards phone calls
• Ability to follow management direction and take constructive feedback

Education/Experience

• High School diploma
• Min 1-2 years of experience in Customer Service role
• Demonstrated strong conflict resolution experience
• Knowledge of solar power energy field is preferred
• Construction industry knowledge preferred
• Must be proficient in Microsoft Office (Excel and Power Point)
• Experience using salesforce.com is preferred
• Bi-lingual is plus
• Must be flexible and able to work weekend, evening, and holiday shifts

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Additional Information

EEO Statement

PosiGen is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other factor protected by applicable federal, state or local laws. Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources.