Manager – Healthcare Quality and Compliance

Online applications must be received before 11:59pm on:

October 13, 2025

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

1138-YN_ADMINPRO - Coordinator

Business Title:

Manager, Healthcare Quality and Compliance (College of Medicine)

Employee Type:

Admin. Professional

Position Details:

The Opportunity:

As theManager, Healthcare Quality and Compliance for the College of Medicine, you will be responsible for overseeing and ensuring the quality of healthcare delivery services and operational processes while managing compliance with regulatory standards, mitigating risks and reducing barriers to patient care.

You will report to theBusiness Director while also working closely with the Chief Medical Officer and WSU’s System Privacy Officer and Associate Director for Health Sciences Compliance in Compliance and Civil Rights, to ensure that the policies and procedures related to the healthcare delivery services comply with the Health Insurance Portability and Accountability Act (HIPAA),FERPA, other federal and state regulations, andWSUpolicies.

The ideal candidate will have a strong background in quality assurance, compliance, and training with the ability to develop and enforce policies, procedures, and practices that drive excellence and accountability across the organization.

Essential Job Functions:

45% Compliance Management
25% Quality Management

15% Policies and Procedures

10% Accreditation

5% Other

Additional Information:

The screening of applicants begins October 14, 2025.

This is a full time (100% FTE), permanent position. This position is overtime eligible.

Monthly Salary: $4,508.70 - $6,763.06 | Commensurate with experience and qualifications

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

Required Qualifications:

• A Bachelor’s degree in a field relevant to area of specialization and three (3) years of experience directly related to the specialty area. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

• Bachelor’s degree in business, risk management, healthcare administration, public health, social sciences or a related field. Experience may be substituted for degree requirement.

• Minimum of 3 years of experience in quality assurance, compliance, risk management, or related setting, preferably in a healthcare or medical school environment.

• Demonstrated In-depth knowledge of quality control systems, regulatory requirements, and risk management principles.

• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels of the organization.

• Strong leadership abilities and experience managing teams.

• Ability to handle multiple priorities in a fast-paced environment while ensuring high-quality standards.

• Demonstrated proficiency in the use of computers and software applications.

• Experience related to Medicare and/or Medicaid compliance.

Preferred Qualifications:

• Master’s degree in health sciences, business administration, public administration or another related field.

• Five (5) years of experience in quality assurance, compliance, risk management, or related setting in a healthcare or medical school environment.

• Ability to drive process improvements using Lean, Six Sigma, or similar methodologies.

• Professional certifications such asISO9001, Six Sigma, or Certified Risk Manager (CRM).

• Experience in managing internal and external audits and inspections.

• Experience managing operations for a higher education compliance program.

• Knowledge ofAAAHCaccreditation standards and prior experience guiding an organization through the accreditation cycle.

About College - https://medicine.wsu.edu/
https://rangecommunityclinic.org/

Area/College: Elson S. Floyd College of Medicine
Location: Spokane, WA

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover Letter

External candidates, upload all documents in the “Application Document” section of your application.
Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the “Resume/Cover Letter” section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

Reference contact information will be requested later in the recruitment process through Workday.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:

Full time

Position Term:

12 Month

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected].

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU’s Compliance and Civil Rights, the Department of Education’s Office of Civil Rights, or both.

More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/