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Window Nation

Custom replacement windows, doors, siding provider

Call Center Lead Generation Representative

Sales Development RepresentativePosted on Nov 11
Full-timeHighland Hills, OH, USA$18.75 /hr

About the Job

Requirements

  • A high school diploma, GED, or equivalent is required.
  • At least 1 year of experience in a customer-facing or fast-paced environment, such as retail, hospitality, customer service, collections, call center, telemarketing, or appointment setting, is required.

Responsibilities

  • Connect with homeowners by phone.
  • Qualify customer interest and schedule in-home consultations.
  • Build rapport and create positive customer experiences.
  • Meet individual and team performance goals.
  • Navigate multiple systems while documenting customer interactions.
  • Work closely with a supportive team and leadership group.

Desired Qualifications

  • Customer service experience is preferred.
  • Strong verbal communication is preferred.
  • Comfort multitasking across computer systems is preferred.
  • Basic computer navigation and data entry skills are preferred.
  • Ability to quickly learn new software and customer relationship management (CRM) tools is preferred.

About the Company

Window Nation

Custom replacement windows, doors, siding provider

Window Nation focuses on home improvement by providing replacement windows, doors, and vinyl siding that are custom-made for each home. The core product line includes energy-efficient windows and doors installed by professional crews, with options from more than 10 brands to fit different budgets and styles. The company generates revenue through direct sales and offers financing options, promotions (such as Buy 2 Windows, Get 2 Free and Pay Nothing For 2 Years), and a referral program to attract customers. Its installers take precise measurements to ensure a proper fit and long-lasting performance. Window Nation’s approach emphasizes increasing energy efficiency, boosting curb appeal, and raising the overall value of homes in major U.S. cities. The goal is to help homeowners improve comfort and savings while enhancing property value.

Company size
501-1,000
Company stage
Acquired
Total funding
Not listed
Headquarters
Fulton, MD
Founded
2006

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