speakit · Athens, Greece (Remote) · Full-time · Posted 2021-07-14

Workplace: remote

Department: Czech

Do you speak Czech? A new position in Customer Support is opening a new door in your life! Pack your bags for Greece and work in Athens.

We are currently looking for an enthusiastic & communicative Czech Customer Support Consultant__. Ready to join your next adventure?

Benefit from a unique opportunity to become customer representative for retail sector, in an excellent working environment.

Now, you can use your language skills and be a part of a dynamic and multicultural team in Greece!

Responsibilities:

Provide software troubleshooting for mobile devices (mobile phones, tablets & more)
Assist customers to manage/secure their account & passwords
Resolve customers’ online store post-sales requests
Deliver high quality support: provide accurate and complete information by using the right methods/tools
Manage large amounts of incoming calls & emails
Build sustainable relationships and trust with customer accounts through open and interactive communication
Handle customer complaints, provide appropriate solutions
Identify and assess customers’ needs to achieve satisfaction

Competitive salary (gross salary 1200-1300€)
14 salaries per year
Monthly bonuses
Relocation support (flight ticket to Greece, 2-week hotel accommodation, assistance finding an apartment, assistance with the Greek authorities paperwork) in case you reside outside of Greece
Training courses
First-class ongoing training and career development opportunities
You will join a multinational market leading call center company
Work in a vibrant and energetic office with a real team focus
Multicultural and modern working environment

Only CVs in English will be reviewed

speakit

Czech Customer Support Consultant