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Carvana

Online used-vehicle retailer with nationwide delivery

Vehicle Inspector

Automotive Service & RepairConfirmed live in the last 24 hours
Full-timeManville, NJ, USA$20 - $22 /hrIn-person

About the Job

Requirements

  • Must be at least eighteen years of age.
  • Must be qualified to operate a motor vehicle and possess a valid driver's license.
  • Must be able to read, write, and communicate effectively in English.
  • Must be able to physically operate vehicle equipment and tools.
  • Must have one year of automotive experience in a repair shop, educational setting, or hobby.
  • Must have mechanical aptitude.
  • Must be able to enter data on a handheld device.
  • Must be able to identify previous repairs after appropriate training.
  • Must be able to identify basic mechanical issues, including sludge, suspension damage, and radiator damage.
  • Must pass a complete background check as a condition of hiring.
  • Must be able to perform light to medium physical work, including frequent standing, watching, touching, listening, walking, and talking; emergency situations may require running, jumping, yelling, or other rapid or forceful movement.
  • Must meet visual acuity requirements for color, depth perception, and field of vision comparable to clerical, administrative, and machine operator inspection positions.
  • Must be able to work in inside and outside conditions, including temperature changes, outdoor weather, slightly elevated ambient noise, and minor atmospheric conditions such as fumes, odors, and dust.

Responsibilities

  • Inspect vehicles for condition, wear, tear, neglect, missing parts, mechanical issues, previous repairs, and damage, including structural damage.
  • Complete required vehicle inspections promptly and accurately, including imaging and uploading vehicle condition results.
  • Communicate professionally with dealer and consumer customers.
  • Resolve customer inquiries in a friendly, courteous, and professional manner, and advise management of complaints or incidents.
  • Ensure internal and external customers receive prompt, efficient, and courteous attention.
  • Complete vehicle inspections according to the defined customer program.
  • Accurately capture data on a mobile device and work with software and technology.
  • Deliver results in a timely manner and maintain productivity levels set by management.
  • Deliver consistent, accurate inspections with minimal errors in accordance with reasonable expectations set by management.
  • Collaborate with management and sales team members on customer needs and insights to improve services.
  • Maintain equipment and tools properly and advise the manager of required maintenance or breakdowns.
  • Keep vehicles clean and return radios, seats, mirrors, and other convenience items to their arrival positions.
  • Submit completed condition reports using the technology provided for vehicle inspections.
  • Complete a road test when required by contract or inspection type.
  • Keep current on technology updates, new releases, and product development.
  • Use tools such as paint meters and OBD scanners.
  • Develop and maintain knowledge of competitor products.

About the Company

Carvana

Online used-vehicle retailer with nationwide delivery

Carvana runs an online used-vehicle marketplace where customers buy, sell, and trade cars through a nationwide digital inventory and home delivery. It lets buyers complete the entire purchase process online from viewing listings to arranging delivery, with features such as a 7-day money-back guarantee. Selling or trading a vehicle is done online in seconds, streamlining the process with instant offers and vehicle pickup or drop-off options. The service relies on a strong emphasis on convenience and transparency, leveraging technology to simplify car transactions and provide a seamless ecommerce experience. Carvana differentiates itself from competitors by offering a fully online, end-to-end process with nationwide delivery, a no-hassle return policy, and quick online trade-in capabilities, backed by a customer-first approach. The company aims to make buying, selling, and trading cars as easy and transparent as possible for consumers.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Tempe, AZ
Founded
2012

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