Fiber Construction Supervisor - Network Construction

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

The Supervisor, Network Construction is responsible for leading and developing a team of Fiber Construction Managers to ensure the successful execution of fiber network construction projects within an assigned geographic area. This role provides operational oversight of construction activities, resource allocation, vendor performance, project schedules, financial management, and key performance indicators (KPIs) to ensure projects are delivered safely, on time, within budget, and in accordance with company standards. Working closely with the Manager of Fiber Construction, this position supports strategic and operational initiatives, drives process improvements, and collaborates with cross-functional teams, including Engineering, Network Operations, Field Operations, Permitting, and Change Management. The Fiber Construction Supervisor plays a critical role in maintaining construction quality, improving operational efficiencies, developing team capabilities, and supporting the continued expansion and reliability of the fiber network.

NOTE: This role works remote within the Arizona Region. The Ideal candidate will be located in Arizona today.

Work Authorization Requirement: 

This position is not eligible for employer-sponsored work authorization, such as OPT, TN, H1B or any other type of work visa, now or in the future.

Zayo will not provide, transfer, or assume sponsorship for any

employment visa or work authorization for this position now or in the future. 

Key Responsibilities

• Team Leadership and Development
  • Supervise, mentor, and develop a team of Fiber Construction Managers, providing ongoing coaching, performance feedback, and professional development opportunities.
  • Establish team priorities, assign workloads, and ensure appropriate allocation of internal and external resources to meet construction objectives.
  • Identify skill gaps, coordinate training initiatives, and support career development and succession planning.
  • Foster a culture of accountability, collaboration, safety, operational excellence, and continuous improvement.
• Construction Operations and Project Execution
  • Oversee daily fiber construction activities to ensure projects are completed on schedule, within budget, and in compliance with established construction standards and specifications.
  • Provide oversight of construction planning, site reviews, resource scheduling, project milestones, and contractor performance.
  • Ensure construction projects are accurately documented, maintained, and updated in designated project management and tracking systems.
  • Coordinate with Engineering, Permitting, Field Operations, and other stakeholders to address project dependencies, resolve construction challenges, and minimize delays.
  • Support the development and execution of construction plans, permitting requirements, and licensing activities.
• Financial and Performance Management
  • Support the Manager of Fiber Construction in monitoring and managing capital expenditures (CAPEX) and operating expenditures (OPEX) within the assigned area.
  • Monitor project budgets, construction costs, financial forecasts, and resource utilization to identify risks and opportunities for cost optimization.
  • Track, analyze, and report operational KPIs related to project delivery, schedule adherence, budget performance, vendor productivity, and construction quality.
  • Identify performance gaps, recommend corrective actions, and implement process improvements to increase efficiency and operational effectiveness.
• Vendor and Stakeholder Management
  • Oversee external construction vendors and contractors to ensure adherence to contractual requirements, project schedules, budgets, quality expectations, and safety standards.
  • Participate in vendor evaluations, selection processes, and ongoing performance assessments.
  • Collaborate with utility providers, municipalities, and permitting agencies to facilitate approvals, resolve construction obstacles, and improve project delivery timelines.
  • Support initiatives that streamline permitting and utility coordination, including applicable One Touch Make-Ready processes.
  • Maintain effective communication and coordination with Network Operations, Engineering, Field Operations, Permitting, and Change Management teams.
• Quality, Compliance, and Continuous Improvement
  • Ensure all construction activities comply with company construction standards, policies, procedures, and applicable regulatory requirements.
  • Promote safe construction practices and reinforce accountability for quality, compliance, and operational performance.
  • Identify opportunities to standardize workflows, improve construction processes, and enhance project visibility and reporting accuracy.
  • Stay informed of emerging fiber construction technologies, industry practices, and operational tools to evaluate opportunities for improved efficiency and performance.
  • Support the development and implementation of best practices that contribute to operational scalability and long-term network growth.

Qualifications

• Required Qualifications
  • Bachelor's degree in Construction Management, Engineering, Telecommunications, Business Administration, or a related field, or equivalent combination of education and relevant experience.
  • Minimum of five (5) years of experience in telecommunications, fiber optic construction, outside plant (OSP) construction, or related infrastructure project management.
  • Minimum of two (2) years of experience in a supervisory, team leadership, or construction management capacity.
  • Demonstrated experience overseeing multiple construction projects, coordinating resources, and managing competing priorities in a fast-paced environment.
  • Working knowledge of fiber optic network construction methods, outside plant infrastructure, permitting processes, and utility coordination.
  • Experience managing construction vendors, contractors, project schedules, and budgets.
  • Understanding of CAPEX and OPEX management, financial reporting, and construction cost controls.
  • Experience tracking operational KPIs, evaluating project performance, and identifying opportunities for process improvement.
  • Strong leadership, coaching, communication, and problem-solving skills, with the ability to effectively collaborate across multiple functional teams.
  • Proficiency with project management tools, construction tracking systems, and Microsoft Office applications, particularly Excel.
  • Ability to interpret construction drawings, engineering specifications, project documentation, and applicable construction standards.
• Preferred Qualifications
  • Experience supervising geographically dispersed construction teams or managing construction activities across multiple markets.
  • Familiarity with aerial and underground fiber construction, pole attachment requirements, right-of-way regulations, and municipal permitting.
  • Knowledge of utility coordination processes, including One Touch Make-Ready programs and associated regulatory requirements.
  • Experience supporting large-scale fiber network expansion, network upgrades, or telecommunications infrastructure deployments.
  • Demonstrated success implementing operational improvements, enhancing vendor performance, and improving construction delivery metrics.
  • Familiarity with telecommunications network operations, change management processes, and cross-functional project coordination.
  • Project Management Professional (PMP), Certified Construction Manager (CCM), or other relevant industry certifications.

• Key Competencies

  • People Leadership: Ability to coach, develop, and motivate teams while driving accountability and performance.
  • Operational Execution: Strong organizational skills with the ability to manage multiple projects, schedules, and resources effectively.
  • Financial Acumen: Understanding of construction budgets, cost management, forecasting, and financial accountability.
  • Strategic Problem-Solving: Ability to identify operational challenges, evaluate alternatives, and implement practical solutions.
  • Cross-Functional Collaboration: Ability to build productive relationships with internal stakeholders, vendors, municipalities, and utility providers.
  • Continuous Improvement: Data-driven approach to optimizing processes, improving operational efficiency, and strengthening construction performance.

Estimated base salary range: $67,000 - $103,000 USD/annually.

The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave

Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, “Biometric Data”), such as fingerprints, facial geometry scans or other unique biological characteristics. Zayo uses CLEAR1, a third-party identity verification service, to verify applicant identity during the hiring process. CLEAR1 may collect Biometric Data, including facial geometry scans and/or other biometric identifiers, to authenticate your identity. Biometric Data will be retained pursuant to CLEAR1’s policies, which can be found here: https://www.clearme.com/clear1-credential-policy-crp. Zayo will not sell, lease, trade, or otherwise profit from any applicant's or employee's Biometric Data. By proceeding with your application, you acknowledge this disclosure. Prior to any collection of Biometric Data — including through CLEAR — you may be presented with a separate consent form and asked to provide your written authorization in accordance with applicable federal, state, and local laws, including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), and other applicable biometric privacy statutes.