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Hive

Builds AI models for content safety and search

Sales Operations Analyst

Sales OperationsConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA

About the Job

Requirements

  • A Bachelor's degree is required.
  • One to three years of experience in operations or a similar analytical role at a software or SaaS company is required; experience at a technology start-up is preferred.
  • Comfort using Salesforce and strong analytical skills are required.
  • Ability to work with large data sets and recognize patterns is required.
  • Strong written and verbal communication, organization, and attention to detail are required.
  • Demonstrated success in a competitive environment is required.
  • Ability to adapt to changing priorities, meet demands as they arise, and remain focused on targets is required.
  • Ability to contribute as part of a team and work independently is required.
  • Willingness to learn and improve process efficiency is required.

Responsibilities

  • Work cross-functionally with diverse groups to identify opportunities for process optimization, process redesign, or new process development.
  • Develop and maintain standard reporting measures, such as sales reports, to summarize and analyze operational initiatives and drive efficiency.
  • Participate in deal reviews with prospects, sales teams, and management.
  • Collect information from multiple sources and manage several projects simultaneously.
  • Recommend action plans based on quantitative analysis and assessment of sales operational reporting to improve customer experience and operational efficiency.
  • Work with Sales, Operations, and other teams to develop, evaluate, and propose technical and systematic procedures that improve process productivity.
  • Provide business analytics and insights for key business and market development initiatives.
  • Recommend ways to improve business partners’ productivity and performance, and proactively review and identify leading and lagging indicators.
  • Design, build, and implement process automation solutions.
  • Work with multiple CRM systems and processes.
  • Maintain awareness of industry best practices for data maintenance handling relevant to the role.
  • Follow policies, guidelines, and procedures for protecting information assets.
  • Report actual or suspected security or policy violations or breaches to an appropriate authority.

Desired Qualifications

  • Experience at a technology start-up.

About the Company

Hive

Builds AI models for content safety and search

Hive builds AI models for businesses that need to understand, search, and generate digital content, with a focus on online platforms and media companies. Its content moderation tools classify harmful material in images, video, text, and audio, while separate models identify synthetic media and impersonation. Developers connect the models to their applications through cloud APIs, and teams use dashboards to review flagged content and manage decisions. Customers pay for the amount of content processed, with custom pricing and support for enterprise deployments; the platform also runs image search and content generation models. Founded in 2013, Hive is headquartered in San Francisco.

Company size
201-500
Company stage
Series A
Total funding
$20.9M
Headquarters
San Francisco, CA
Founded
2013

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