Quality Control Specialist

Konovo is a global healthcare intelligence company on a mission to transform research through technology- enabling faster, better, connected insights.

Konovo provides healthcare organisations with access to over 2 million healthcare professionals and patients—the largest network of its kind globally. With a workforce of over 200 employees across 5 countries: India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States, we collaborate to support some of the most prominent names in healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms.

As we transition from a service-oriented model to a product-driven platform, we are expanding our hybrid Bengaluru based team. We are looking for a Quality Control Specialist to contribute to our mission by working to ensure accuracy of survey links and integrity of the data collected. To meet customer needs, the team works a 6:30pm-3:30am IST shift aligned to ET timezone working hybrid from our Whitefield, Bengaluru office. In this role you will be a critical checkpoint in our delivery process, ensuring data quality, survey accuracy, and a seamless client experience at every stage.

How You’ll Make an Impact:

In this role, you will

• Validate survey links, logic, and routing to ensure accuracy before and during fieldwork
• Review datasets and outputs to identify inconsistencies, errors, or risks to data integrity
• Partner closely with global Programming and Client Services team members to resolve issues quickly and prevent recurrence
• Execute quality checks against client specifications, ensuring all deliverables meet defined standards
• Track and communicate quality issues, trends, and resolutions across projects
• Contribute to continuous improvement of QC processes, tools, and workflows
  

What We’re Looking For:

• 1+ years of experience in Quality Control, Data Analysis, or a related role within market research or healthcare
• Demonstrated strong attention to detail with the ability to identify issues in survey logic, data, or outputs
• Proficient in Excel or similar tools for data review, tracking, and validation 
• Communicates clearly across teams to flag issues, align on fixes, and keep projects moving
• Operates effectively in fast-paced environments with shifting priorities and tight timelines
• Shows curiosity and a strong willingness to learn new tools, systems, and processes
• Fluent in English, with strong strong written and verbal communication skills
• Curiosity and openness to AI-enhanced workflows, tooling, and delivery models and exposure to using AI for development
• Bonus points for experience in healthcare market research and familiarity with tools such as Decipher and ConfirmIT.

Why Join Konovo?

• Be part of a mission-driven organisation that is empowering life science researchers and data scientists with the broadest ecosystem of healthcare audiences and an intelligent, AI-enabled platform — so insights aren't just collected, they're connected.

• Join a fast-growing global team with opportunities for professional growth and advancement.

• Enjoy a collaborative and hybrid work environment that fosters innovation and flexibility.

• Experience a workplace that puts employees first, offering a workplace designed for growth, well-being, and balance. 

• Become a part of an organisation that prioritizes your well-being with comprehensive benefits, including group medical coverage, accident insurance, and a robust leave policy. Our employee-centric policies ensure a rewarding and fulfilling work experience.

• Make a real-world impact by helping healthcare organisations innovate faster.

If you’re eager to build a meaningful career in healthcare market research — and you’re smart, nice, and driven to make an impact — we’d love to hear from you!

Apply now to be part of our journey.