Diversified Services Network

Career Coach

Case Management & AdvocacyConfirmed live in the last 24 hours

Full-timeIndianapolis, IN, USA$18.42 - $20 /hr

About the Job

Requirements

An associate’s degree from an accredited university or college, or 12 months of related work experience.
Excellent verbal and written communication skills.
Demonstrated customer service skills.
Familiarity with the communities being served, including knowledge and understanding of local needs and resources.

Responsibilities

Manage a caseload of participants and provide work readiness counseling and mentoring.
Assess participant competencies, work history, educational attainment, skills, and abilities; identify challenges to finding employment and prompt participants to find solutions.
Conduct regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness.
Complete an individualized overview of available services and work with participants to create employment plans for short- and long-term goals.
Maintain information about area resources and employers.
Ensure participant accountability and attendance; track and maintain employment retention goals.
Provide government agencies with prompt notification that a participant has lost employment or had their hours reduced.
Maintain scheduled, periodic contact with participants in a variety of locations to assess job retention and advancement issues.
Provide participants with information on available training and/or jobs that will lead to advancement.
Assume central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts.
Prepare, organize, and maintain accurate, updated information in electronic and paper participant files reflecting the entire history of a program participant, including a log of supportive services issued.
Provide case management focused on helping customers prepare for employment that leads to self-sufficiency.
Facilitate customer access to training, education, and employment services, as well as job-specific information; provide case management to customers at the appropriate level.
Travel locally frequently.

Desired Qualifications

One to three years of experience in workforce development or related programs is preferred.

Career Coach - Marion County-East

Diversified Services Network, Inc. · Indianapolis, United States · Full-time · Posted 2026-11-02

Salary: USD 38,313–41,600

Workplace: on_site

Description

Diversified Services Network Inc. is seeking a Career Coach to work on a long-term project. This will serve Marion County-East in Indianapolis, IN.

Essential Job Responsibilities:

Manages a caseload of participants and provides work readiness counseling and mentoring
Assesses participant competencies, work history, educational attainment, skills and abilities; identifies challenges to finding employment and prompts them to find solutions
Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness
Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals
Maintains information about area resources and employers
Ensures participant accountability and attendance; tracks and maintains employment retention goals
Provides government agencies with prompt notification that a participant has lost or reduced hours of employment
Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues
Provides information to participants on available training and/or jobs that will lead to advancement
Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts
Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued
Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency
Facilitates customer access to training, education, and employment services, as well as job-specific information; provide case management to customers at the appropriate level

Requirements

Qualifications/Education:

Associate’s degree from an accredited university or college, or 12 months of related work experience
Excellent verbal and written communication skills
Demonstrated customer service skills
Familiarity with the communities being served, with knowledge and understanding of local needs and resources
One to three years’ experience in workforce development or related programs preferred
Frequent local travel required

*Hourly rate: $18.42-$20.00

Apply

Apply at Diversified Services Network, Inc.

About the Company

Diversified Services Network

Company size: Not listed
Company stage: Not listed
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