Operations - Multiple Teams

KKR's Gurugram office provides best in class services and solutions to our internal stakeholders and
clients, drives organization wide process efficiency and transformation, and reflects KKR's global culture
and values of teamwork and innovation. The office contains multifunctional business capabilities and is
integral in furthering the growth and transformation of KKR.

TEAM OVERVIEW
KKR's Capital Markets team supports the firm's day-to-day middle-office and back-office operations that
support business decisions and long-term success. The team collaborates closely with KKR's Investment
Operations, Treasury, and Finance teams, as well as external agents and counterparties, to ensure accurate
processing, settlement, and reporting of the firm's capital markets and syndicated loan activity.

POSITION SUMMARY
The role is responsible for leading a team that supports the firm's capital markets operations, including asset
servicing, syndication deals tracking, and the processing of principal- and agent-driven activities. The team
operates in a fast-paced environment and works closely with Finance, Treasury, Investment Operations,
external agents, and counterparties. The role requires strong knowledge of revolving credit facilities and
participations, along with solid experience in cash-break reconciliation and resolution. Key responsibilities
performing and overseeing the team's day-to-day activities, managing hiring and training, ensuring effective
operational controls, and driving process improvements and efficiencies.

We are operating in a 4-day in office, 1-day flexible work arrangement. 

ROLES & RESPONSIBILITIES
Operational Excellence
• Perform and Oversee asset servicing and the processing of principal activities such as drawdowns,
paydowns, contract rollovers, and contract modifications per agent notices
• Book and reconcile syndication trades with third-party systems, and support the closers team in
settlements with external participants
• Coordinate with the Treasury team to initiate wire requests and manage participations held externally
• Reconcile cash and positions across all funds and collaborate with internal and external
stakeholders for break resolution
• Well understanding deal workflow includes closing and other downstream processes
• Preparation of participation notices for the clients
• Work across multiple groups to troubleshoot technical and accounting problems
• Liaise with global teams and support ongoing projects, system integration, and perform UAT, as
needed
• Ensure all deliverables meet quality, consistency, and accuracy standards, per agreed SLAs
• Articulate and drive process improvement, including collaborating with the global teams
• Develop and execute procedures for tracking, processing, and settling portfolio investments in the
system
• Own ad-hoc tasks as required

Stakeholder Management
• Interact with the team and counterparts from global teams on a regular basis to understand their
requirements, reporting needs, and possible challenges
• Act as a point of escalation for all queries
• Create and manage process metrics, KPIs, and other dashboards at regular frequency, as required
• Build and manage relationships with different stakeholders within the firm
• Recruit, train, and develop the team to enhance their skills and enable a high-performing team
• Effectively manage performance of the team by coaching and providing constructive feedback

QUALIFICATIONS
• Master's Degree or equivalent work experience required
• 10+ years of experience in similar roles such as Capital Markets Operations, Asset Servicing, Loan
Servicing, and understanding of requirements for financial organizations
• Experience in a multinational Financial Services organization and/or Private Equity preferred
• Effective communication skills, email-writing skills, and people-management experience
• Knowledge of loans, bonds, revolvers, loan syndication, fixed income products and participations
preferred
• Knowledge of strategies like Direct Lending, Mezzanine, CLOs, and Asset-Backed Financing
preferred
• Ability to manage numerous tasks daily and respond in a timely manner
• Ability to detect and evaluate risk factors and assist and review mitigation of identified risks
• Systems/ Tools/ Applications knowledge:
- Advent Geneva
- ClearPar
- Markit
- Allvue aka Everest
- Advanced proficiency in Excel
- Accounting experience mandatory
• Displays high intellectual curiosity, innovative mindset and integrity
• Focus on delivery excellence, accountability and collaboration
• Comfort using AI-powered tools to improve productivity and quality of work
• Openness to adopting emerging AI technologies in day-to-day workflows