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PENN Entertainment

Operates casinos, racetracks, and online betting

Dual Rate – Dealer/Assistant Shift Manager

Food Service & HospitalityPosted on Nov 5
Full-timeCouncil Bluffs, IA, USANo salary listedIn-person

About the Job

Requirements

  • One to three years of experience as a dealer may be substituted for a high school diploma and/or college degree.
  • Possess, or be able to obtain and maintain, a gaming license.
  • Have basic math skills.
  • Be competent in Microsoft Office.
  • Have problem-solving and coaching skills.
  • Be able to use diplomacy and tact to build constructive and effective relationships, including in high-tension situations.

Responsibilities

  • Maintain game security and integrity in the designated area, ensuring games comply with State Gaming Commission regulations and company policies and procedures.
  • Perform supervisory and hourly team-member responsibilities.
  • Foster and maintain positive team-member relations in a supportive environment, and coordinate with other departments to ensure harmonious working relationships.
  • Monitor the pit and gaming equipment to ensure proper working order and conditions, and notify casino managers of needed repairs.
  • Assist guests with playing games and ensure adherence to established rules, policies, and procedures.
  • Deal Blackjack, Carnival Games, and other specialty games, such as Roulette and Craps.
  • Recommend changes to operating procedures to improve overall effectiveness.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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