DevOps Platform Engineer - Multiple Teams

Job Summary

Synechron is seeking a OpenShift Platform Engineer / OpenShift Administrator with practical experience in service mesh, GitHub Actions, DevOps methodology, infrastructure automation, cloud platforms, and container technologies.

The role will focus on automating deployment and configuration management, implementing CI/CD pipelines, managing containerized environments, and supporting infrastructure and application reliability. The successful candidate will work with Terraform, Ansible, Jenkins, GitOps tools, monitoring platforms, and public cloud technologies.

This position will contribute to business objectives by improving deployment consistency, platform scalability, operational transparency, service reliability, security, and delivery efficiency across enterprise environments.

Software Requirements

Required Software Skills

• Service Mesh: Practical hands-on experience implementing, configuring, and supporting service mesh solutions.
• GitHub Actions: Practical hands-on experience developing and managing workflow automation.
• DevOps methodology: Experience applying DevOps practices across development, deployment, operations, and continuous improvement.
• Terraform: Experience using Infrastructure as Code to provision and manage infrastructure across different environments.
• Ansible: Experience automating configuration management, deployment, and operational activities.
• Jenkins: Strong understanding of Jenkins-based Continuous Integration and Continuous Deployment/Delivery.
• Jenkins Shared Libraries: Experience developing or maintaining reusable shared libraries.
• Pipeline as Code: Experience creating and managing pipeline code using Groovy or Python scripting.
• GitOps: Understanding of GitOps tools and practices, including ArgoCD.
• Container technologies: Experience deploying and managing workloads on native Kubernetes, OpenShift, or public cloud container platforms.
• Public cloud platforms: Sound knowledge of Microsoft Azure, AWS, or OCI.
• ELK: Understanding of centralized logging and log analysis.
• Prometheus and Grafana: Experience with monitoring, metrics, dashboards, and alerting.
• REST and SOAP APIs: Knowledge of API communication, including developing API consumers and publishers.
• OAuth 2.0: Understanding of OAuth 2.0 standards and application security flows.
• Microservice security: Sound knowledge of authentication and authorization processes for microservices.

Preferred Software Skills

• Experience managing multiple containerized environments across public cloud and enterprise platforms.
• Experience integrating service mesh capabilities with observability, security, and traffic management.
• Experience implementing policy, quality, security, and compliance checks in CI/CD pipelines.
• Familiarity with infrastructure testing, deployment validation, and automated rollback practices.
• Experience optimizing cloud resource utilization, operational cost, and infrastructure sustainability.

Version and Experience Guidance

• Specific software versions are not mandated in the requirements.
• Candidates should have experience with current, production-supported versions of the required tools and platforms.
• Candidates should be able to assess compatibility, manage upgrades, maintain version control, and support lifecycle management.
• The role requires 8+ years of relevant professional experience, including practical production experience with the required technologies.

Overall Responsibilities

• Automate deployment and configuration management tasks to deliver consistent, repeatable, and scalable environments.
• Design, implement, maintain, and improve CI/CD pipelines for containerized deployments.
• Manage deployments across native Kubernetes, OpenShift, Microsoft Azure, AWS, OCI, and related platform environments.
• Configure and support service mesh capabilities for traffic management, service communication, observability, and security.
• Develop and maintain GitHub Actions workflows and Jenkins pipelines using Shared Libraries, Pipeline Code, Groovy, or Python scripting.
• Implement GitOps-based deployment and configuration management using tools such as ArgoCD.
• Collaborate with cross-functional teams to design, deploy, and manage development, testing, staging, and production environments.
• Use Terraform, Ansible, and other Infrastructure as Code tools to automate infrastructure provisioning and configuration.
• Troubleshoot and resolve infrastructure, deployment, platform, networking, and application issues with development and operations teams.
• Implement and maintain logging, monitoring, dashboards, metrics, and alerts using ELK, Prometheus, and Grafana.
• Apply authentication and authorization controls for microservices and service-to-service communication.
• Develop or integrate REST and SOAP API consumers and publishers.
• Apply OAuth 2.0 standards to support secure API and application communication.
• Maintain technical documentation, deployment procedures, troubleshooting guides, and operational standards.
• Improve platform reliability, deployment frequency, recovery capability, security, transparency, resource efficiency, and sustainability.

Technical Skills (By Category)

Programming Languages

Essential

• Groovy scripting for Jenkins pipeline development.
• Python scripting for automation, API integration, configuration management, and operational tooling.
• Ability to create maintainable, reusable, and testable automation scripts.
• Ability to work with pipeline code, configuration files, and structured deployment definitions.

Preferred

• Experience with additional scripting or programming languages used in cloud-native and containerized environments.
• Experience developing reusable automation libraries and platform utilities.
• Familiarity with scripting for monitoring, reporting, validation, and automated remediation.

Databases/Data Management

Essential

• Understanding of data management requirements for logs, metrics, configurations, deployment records, and monitoring data.
• Ability to manage application and infrastructure configuration data securely.
• Understanding of data retention, access control, traceability, and operational data protection.

Preferred

• Experience supporting log aggregation and search using ELK.
• Familiarity with data persistence requirements for containerized applications.
• Experience managing monitoring data, dashboards, alerts, and service health information.

Cloud Technologies

Essential

• Sound knowledge of public cloud platforms, including Microsoft Azure, AWS, or OCI.
• Experience deploying and managing applications on container technologies such as native Kubernetes or OpenShift.
• Understanding of cloud networking, identity, security, compute, storage, and environment management.
• Experience supporting development, testing, staging, and production environments.
• Understanding of scalable, reliable, and secure cloud infrastructure design.

Preferred

• Experience managing workloads across multiple public cloud platforms.
• Familiarity with cloud-native services, managed Kubernetes, serverless technologies, and event-driven architectures.
• Experience with cloud resource optimization, capacity planning, and cost management.
• Understanding of sustainable infrastructure practices, including efficient resource allocation and workload optimization.

Frameworks and Libraries

Essential

• Service mesh technologies and service-to-service communication patterns.
• Terraform for Infrastructure as Code.
• Ansible for configuration management and automation.
• Jenkins for CI/CD implementation.
• GitHub Actions for workflow automation.
• ArgoCD and GitOps deployment practices.
• Kubernetes and OpenShift container platforms.
• ELK for logging and log analysis.
• Prometheus and Grafana for monitoring, metrics, dashboards, and alerting.
• REST and SOAP API technologies.
• OAuth 2.0 standards and related security flows.

Preferred

• Additional service mesh, observability, deployment, and automation frameworks.
• Tools supporting automated infrastructure testing and deployment validation.
• Libraries supporting API integration, policy enforcement, security scanning, and operational automation.

Development Tools and Methodologies

Essential

• Experience across the DevOps lifecycle, including planning, development, integration, deployment, monitoring, troubleshooting, and support.
• Experience implementing CI/CD pipelines using Jenkins, GitHub Actions, or comparable automation tools.
• Experience using Jenkins Shared Libraries and Pipeline Code with Groovy or Python scripting.
• Experience with Infrastructure as Code using Terraform, Ansible, and other relevant tools.
• Understanding of GitOps principles and ArgoCD-based deployment management.
• Familiarity with version control, peer review, automated testing, release management, and change control.
• Ability to create technical designs, deployment procedures, runbooks, troubleshooting guides, and operational documentation.

Preferred

• Experience with automated security, quality, and compliance checks in CI/CD pipelines.
• Familiarity with deployment strategies such as rolling, blue-green, or canary deployments.
• Experience with automated rollback, disaster recovery, and resilience testing.
• Experience with agile delivery methods and continuous improvement practices.

Security Protocols

Essential

• Sound infrastructure and security knowledge.
• Understanding of microservice authentication and authorization processes.
• Working knowledge of OAuth 2.0 standards.
• Ability to secure API communication using appropriate authentication, authorization, and transport security controls.
• Understanding of secrets management, least-privilege access, secure configuration, and credential protection.
• Ability to apply security controls across CI/CD pipelines, cloud infrastructure, containers, service mesh, and APIs.
• Awareness of risks related to unauthorized access, insecure configuration, credential exposure, and unprotected service communication.

Preferred

• Experience integrating security checks into Jenkins and GitHub Actions workflows.
• Familiarity with container image scanning, infrastructure security scanning, and policy enforcement.
• Experience supporting security reviews, audit requirements, vulnerability remediation, and compliance reporting.
• Understanding of security controls for service mesh traffic, certificates, and service identity.

Experience Requirements

• Overall experience: 8+ years of professional experience in DevOps, platform engineering, cloud engineering, infrastructure engineering, systems administration, or a related technical role.
• DevOps experience: Demonstrated experience applying DevOps methodology across development, deployment, operations, and continuous improvement.
• Container platform experience: Practical experience managing deployments on native Kubernetes, OpenShift, or public cloud container platforms.
• Automation experience: Hands-on experience with Terraform, Ansible, Jenkins, GitHub Actions, CI/CD pipelines, and configuration management.
• GitOps experience: Understanding and practical application of GitOps tools and practices, including ArgoCD.
• Cloud experience: Sound knowledge of Microsoft Azure, AWS, or OCI and experience managing cloud-based environments.
• Observability experience: Experience implementing or supporting logging and monitoring solutions using ELK, Prometheus, and Grafana.
• Security and integration experience: Experience with microservice authentication and authorization, OAuth 2.0, REST and SOAP APIs, API consumers, and API publishers.
• Industry preference: Experience supporting enterprise-scale, highly available, regulated, or operationally critical environments is preferred.
• Alternative experience pathways: Equivalent combinations of relevant professional experience, technical training, substantial platform implementations, open-source contributions, or demonstrated production operations may be considered.
• Outcome evidence: Candidates should demonstrate measurable contributions to deployment automation, platform reliability, release efficiency, incident reduction, observability, security, or infrastructure scalability.

Day-to-Day Activities

• Develop, maintain, and troubleshoot CI/CD pipelines, GitHub Actions workflows, Jenkins Shared Libraries, pipeline code, Terraform modules, Ansible playbooks, and GitOps configurations.
• Deploy and manage containerized applications across Kubernetes, OpenShift, and public cloud environments while supporting service mesh configuration and platform operations.
• Collaborate with development, infrastructure, security, and operations teams through planning sessions, technical reviews, incident discussions, deployment meetings, and knowledge-sharing sessions.
• Deliver automation, monitoring dashboards, runbooks, technical documentation, and platform improvements while making decisions within the assigned scope and escalating material risks.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline; equivalent relevant experience or demonstrated technical capability may be considered.
• Minimum 8 years of relevant experience in DevOps, platform engineering, cloud engineering, infrastructure management, or a related technical field.
• Demonstrated practical experience with service mesh, GitHub Actions, Terraform, Ansible, Jenkins, GitOps, ArgoCD, Kubernetes/OpenShift, and public cloud platforms.
• Experience with ELK, Prometheus, Grafana, REST/SOAP APIs, microservice authentication and authorization, and OAuth 2.0 is required.
• Commitment to continuous professional development through relevant training, certifications, knowledge sharing, and ongoing learning in DevOps, cloud platforms, automation, security, containers, and observability.

Professional Competencies

• Applies structured critical thinking to diagnose infrastructure, deployment, security, application, networking, and platform reliability issues.
• Provides technical leadership through automation design, platform improvements, knowledge sharing, and collaborative problem resolution.
• Communicates clearly with internal and external stakeholders, improving transparency regarding delivery status, risks, dependencies, incidents, and technical decisions.
• Adapts to changing cloud platforms, container technologies, security requirements, delivery priorities, and operational conditions through continuous learning.
• Identifies practical opportunities to improve deployment consistency, platform security, observability, scalability, reliability, resource efficiency, and sustainability.
• Manages time and priorities effectively across project delivery, platform support, incident resolution, maintenance, upgrades, and continuous improvement activities.

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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