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Group 1 Automotive

Operates multi-brand automotive dealerships and financing

Service Department Admin

Administrative SupportConfirmed live in the last 24 hours
Full-timeStratham, NH, USAIn-person

About the Job

Requirements

  • At least 1 year of sales, service, or accounting experience in the automotive industry is required.
  • Experience with ADP or CDK is a plus.
  • A high school diploma or equivalent is required.
  • A valid driver’s license in the state of employment and a good driving record are required.
  • The candidate must be able to submit to pre-employment background checks, motor vehicle record checks, and hair follicle drug testing.
  • The candidate must be willing to work in a commission- and performance-based environment.
  • Excellent customer service skills are required.
  • A professional appearance and work ethic are required.
  • The candidate must be able to work well in a process-driven environment.
  • Outstanding verbal and written communication skills are required.

Responsibilities

  • Use ADP or CDK for service-department booking and timekeeping.
  • Meet and greet service customers promptly and professionally.
  • Liaise between the service and sales departments.
  • Support customer satisfaction.
  • Establish personal productivity goals consistent with dealership standards and devise a strategy to meet them.
  • Learn to overcome objections.
  • Follow company policies and procedures.
  • Demonstrate behaviors consistent with company values in interactions with customers, coworkers, and vendors.

Desired Qualifications

  • Experience with ADP or CDK is a plus.

About the Company

Group 1 Automotive

Operates multi-brand automotive dealerships and financing

Group 1 Automotive operates an international network of more than 115 dealerships across the United States, United Kingdom, and South Africa. It sells new and used cars, trucks, and SUVs from 21 major brands, and provides after-sales services such as maintenance and repairs, along with financing options to customers. The company’s products and services work through its dealership network: customers choose vehicles, have them serviced, and arrange financing through the group. What sets Group 1 Automotive apart is its large, cross-border footprint and multi-brand reach, giving it scale, breadth of inventory, and bundled services (sales, maintenance, and financing) that compete with other national and regional auto retailers. The company’s goal is to be a leading international automotive retailer by offering a wide selection of vehicles and comprehensive services to customers across multiple markets.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Houston, TX
Founded
1997

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